Hi Chris,
This is usually an issue that is solved by placing the handset of the charging base. That way, it is "registered" with that base. This helps prevent someone with the same phone from accessing your telephone line to make calls, etc. The thinking is that if the phone can contact the base, it must be "ok" to use. Try placing the handset in the main base - those remote bases - that provide "charging only" may fail to register the handset.
If you still have problems - please provide the manufacturer's name and model for the base and the handset(s).
Good luck!
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