Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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Ice and water dispensers not working

Both dispensers stopped working within 2mos of each other.
I have a sice by side by side model # GC5SHGXLS00 . Repair man says I need to replace whole door--is their any other way?

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  • Anonymous Mar 19, 2009

    the ice maker makes ice, but the dispenser does not work the product is a whirlpool gold GD5SHAXKT02

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I don't think that you need to replace the hole door unless something is physically wrong with it. Could be a lot of things one is the limit switch (number 14)->

http://www.us1internet.com/GC5SHGXLS00_66388.htm

if for some reason the limit switch is not working properly then the paddle never send the signal to the valve to dispense. The same thing is for the auger motor (the one that dispense Ice).

If you see your dispenser under the paddles and activate the paddles you can see when the paddle touches the limit switch. You should hear a click. Also could be the switch pack (#18 in the drawing) that is short circuited. But this is most complicated to resolve, not impossible, but you need the schematics of the switch pack to check continuity, if you don't know a electrical technician can do the job. Also he can check the harness to check for continuity. The harness inside the door send the signal to the board to actuate the valve or to move the auger motor that send the ice.

Maybe the repair man tought that you need to remove the door because for example... LG foam the harness inside the door but Whirlpool use a conduit in the foaming process and when the door is already foamed they put the harness inside the conduit that is why you don't need to remove the door.

Also could be the valve... your ice maker is making ice?

Posted on Feb 20, 2009

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