Question about Panasonic Lumix DMC-TZ3 Digital Camera
I have lost the back lit display on my camera. This has been intermittent for the last year or so, so when the display would go dark, I would turn the unit off & on & that would sometimes work. Mostly I would give the screen (or side) a bit of a "tap" and voila! on it would come. I can, depending on ambient light and the right angle, see the image and menu options faintly on the screen. I can still take pictures, although not well as you could imagine. I may need to find out about service repair options for this problem. I'd hate to throw away this $300+ camera and don't want to spend too much for repair. Thanks, Alan B. Southbury, Connecticut
It seems that the only repair option unless I try to take it apart myself was to send it off to Panasonic for a flat rate of $161.50. So I went to "Plan B" ..... I went on eBay, found the exact same camera last night that had an auction that was ending in a few hours. I bid on it & & won it for $61. So I get memory cards, extra charger, battery & cables & move on. If, down the road, I can find a Panasonic recall similar to Canon's then I'll bring the old one back to life.
Name Address City State Zip Phone .
PANASONIC CAMERA AND DIGITAL S 1590 TOUHY AVENUE ELK GROVE VILLAGE IL 60007 (800) 211-7262
Panasonic has centralized its repair experts for quality control and efficiency. If you need operating assistance, please call 1-800-211-PANA. If you are sure your product is in need of repair, please ship it to us at the address above.
If your camera model begins with PV ----- If the unit is over the 90 day warranty period but within the 1 year parts warranty period, the flat rate repair charge is $161.50 (Return Shipping Included). If unit was purchased over 1 year ago, the flat rate repair charge is $261.50 (Return Shipping Included). Please include a check or a credit card number to eliminate any delays in processing your repair.
If your camera model begins with DMC ----- If unit was purchased over 1 year ago, the flat rate repair charge is $161.50 (Return Shipping Included). Please include a check or a credit card number to eliminate any delays in processing your repair.
Failures resulting from misuse, moisture damage, impact damage or other physical damage do not qualify for flat rate repair. In these cases, a separate repair estimate will be prepared for your approval.
Posted on Feb 20, 2009
Tips for a great answer:
The display being black can be due to failure of the LCD or the CCD which is the optical sensor of the camera. So to confirm check the older picture to be seen on the display. Confirm this by checking the card on your PC. If the display is not seen, then the LCD can be faulty, fault on the linking cable or the control board.
However if the older images are seen well then the LCD is working correctly and the fault can be failure of the CCD- charge coupled device in the camera. If you have accidently exposed the camera directly to high intensity light / sunlight, then it is possible that it is damaged. Remove the battery and keep the camera aside to reset and try as a last resort. Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.
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