SOURCE: folding the pliko matic
To fold the Pliko, first the both handles have to be pulled out. To do it, grab the plastic (1) which is just under the handle (with a little hook on it), and pull it upwards. Pull the whole handle upwards, so it gets out of the catch situated near the front wheel (2). Do the same with the other handle (maybe it is possible to do it with both at once - I'm not sure yet). And then lift the back handle (3) (between the rear wheels) up, folding the pushchair. To lock it folded, you have to use the same catches, which had to be released earlier, to hold the handles - but this time they catch the handles somewhere in the middle (4).
SOURCE: peg perego stroller
I called their customer support (http://www.pegperego.com/page.php?sid=216411f2d05a6762da471498d47767b9&pageid=UCGRP006) and ordered the same plastic handle part on the phone:
USA Infant & Toddler Product Customer Service: (800) 671-1701
$35 + $8 shipping
SOURCE: Peg perego Milano XL stroller hood
Peg Perego
LINK: http://www.pegperego.com/page.php?sid=adbdaeb9e5e15cdd9498e53c732b46b7&pageid=UCGRP009&dwt=IS&dwf=05
For residents of USA and Mexico only.
3625 Independence Drive
Fort Wayne, IN 46808
Main Office: (260) 482-8191
Office Hours: Monday - Friday 7:30am to 4:30pm EST
USA Customer Service Hours:
Monday - Friday
8:00am to 8:30pm EST
USA Infant & Toddler Product Customer Service: (800) 671-1701
USA Ride-On Vehicle Customer Service: (800) 728-2108
USA Spanish-Speaking Customer Service: (800) 225-1558
USA Customer Service Fax: (260) 471-6332
USA Customer Service Email: CLICK HERE
MEXICO Servicio Al Cliente: 01-800-710-1369
SOURCE: Unfolding the Peg Perego Venezia Stroller
Here is the directions from peg perego:
http://www.pegperego.com/pegcatalogue/juvenile/downloads/Venezia-NA_FINA0602I06.pdf
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I have the same problem, however, I can easily press both pedals (numbers 1 and 2) however, the back wheel on the left side (the one with the number 2 pedal) doesn't unlockand it won't fold down, the only way to get it to fold is to force it (with a considerable amout of strength) this violent action is followed by a loud snapping noise and it folds, once unfolded, the same thing happens again, it locks into place and won't fold down easily.
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