Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Paper Jam on HP 6210 All-in-One (3 years old)

I get a "Paper Jam" error when printing every time - there is no paper jam and I don;t know what to do next. It's out of warranty, so HP's solution is "buy another All-in-One".

Help Please?

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  • gbanerjea240 Feb 20, 2009

    I opened the rear door, adf feed, looked in the cartridge well, everywhere...

  • gbanerjea240 Feb 20, 2009

    Throw the prnter away?



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Did you remove the rear door on the machine?

Posted on Feb 20, 2009

  • Leroy Elliott
    Leroy Elliott Feb 20, 2009

    Throw it away, there is a broken switch somewhere.



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Paper Jams

The most common error message is the notorious paper jam message. You do a quick look and then determine there is no jam. What next? Well here is a tip that will save you possible a service call. If you find a sheet of paper that has jammed, look at it closely. It is all together as one piece or is there the tinest of pieces missing? It only takes a tiny piece to cause a jam error. Pull the print cartridge out and with a flashlight look inside the printer and especially at each roller and see if there is any hint of a piece of paper. Look closely because you can miss something. Next open the paper tray and make sure the paper guide is firm against the paper. This will cause a jam. Just drove an hour and a half this week for this issue. The paper guide was not up against the paper causing the jam. If you have a small vacuum I suggest you vacuum out the printer because there are times that the sensors can get covered with paper dust causing them to fail. Hope this helps!

on Oct 26, 2011 | HP Office Equipment & Supplies

2 Answers

I keep getting a printer jam error for the hp officejet 8500 wireless, no paper jam, have done everything HP suggests and still won't work. Can anyone suggest what to do other than buy a new printer?

This is a coomon problem with the printer the best thing to do is call HP and advise them of the issue. I recently had a customer who did this and even know it was out of warranty they replaced the printer.



HP Technician

Nov 14, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Won't print - lound noise

Allow me to be the bearer of bad news. From what you describe, it sure sounds like you will have to talk to HP again and get another replacement. The only things that normally jam a carriage (that I have seen in my twenty some-odd years of doing this) is the shipping foam that holds the cartridge together, but that is as visible as a brick inside an egg, you can't miss it. Or a paper jam. However, if you have already checked it out and nothing seems out of place, then I would call HP before they tell you "oh... your warranty expired yesterday..." or something like that.

I do have to say one thing though. I had a client with a printer that kept complaining about a paper jam and nothing was visible; however, when I took it apart I found that several (and I'm only talking about three or four) paper shreddings were inside the printing area. Turns out that the paper shredder that was right next to the printer, when she emptied it out from time to time, a paper shedding or two would fly about and some landed inside the printer causing the paper jam. The term JAM in this case was over stated really because it was only two pieces of paper that happened to land on the sensor that indicates a paper jam.

Sorry, I am digressing. I would seriously consider going back to HP, especially since it looks like you might be able to get another one.

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1 Answer

My printer prints, but after each page a paper jam appears when there is no paper jam, I press ok and it prints the next page. How can this be solved?

From the sounds of things, the issue may be a logic board issue if it is erroring out the same way each time. Many times a small scap piece of paper can get stuck inside the printer causing the paper error, but pressing the OK button would not clear the error which leads me to believe it is a logic board issue. May be time for a new printer.

Feb 17, 2009 | HP Photosmart 8050 InkJet Printer

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HP G85 PAPER JAM ERROR ,but still prints from scanner fine

Remove the rear cover...clean the rubber rollers with alcohol

Feb 17, 2009 | HP OfficeJet G85 All-In-One InkJet Printer

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HP 3915 paper jam error

I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.

First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.

Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints

If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler

Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.

Oct 27, 2008 | HP Deskjet 3915 InkJet Printer

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Paper Jam

try a test page..and see if that flows..

Aug 20, 2008 | HP LaserJet 2100 Printer

1 Answer

Hp psc 1315 paper jam


. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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