Question about Toshiba DKT3010SD Corded Phone

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Toshiba DKT3010 w/voicemail, how do I change message?

I don't recall how I accessed the voicemail to change the greeting.

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Usually technicians setup the pilot number to voicemails as extension 555 or 850. If you dial one of these extension and voicemail picks up press *. Your user ID will be your extension and your password should be your extension plus 997. Once in voicemail follow voice driven menu.

Posted on Feb 26, 2010

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Voicemail change message


How To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
How To Record Your Alternate Greeting (Used when on vacation or out of the office.:1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the Choose softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting.

Nov 21, 2013 | Nortel T7316E 2-Line Corded Phone

2 Answers

Old alternative greeting showed up


Sounds like he turned on the alternate greeting. to change the greeting back to the primary greeting.press open voicemail (or feature 981),enter in your password and press ok,
Press ADMIN or 8
Press GREET or 2,
Press CHOOSE or 2,
Press PRIME or 1,
Press Rls when finished

Mar 31, 2010 | NorStar M7310 Corded Phone

1 Answer

Changing main voicemail message


This may be specific for my system, but hopefully it helps:

Connect to your voicemail (for us, we can either hit the voicemail button or dial 1650)

Once in, press #6, it will ask for a mailbox number, dial *9998, it will ask for a password (the default is 1234#)

Press 5 to modify messages.

Press 3 to record custom service menus.

It will ask you to pick which menu (1-100). Our day menu is 1, and night is 2. I'm guessing yours will be the same.

From this point, it becomes the same as recording a standard voicemail greeting. It will play the current greeting and you can press 1 to re-record it. Do so, and then press #. Press 2 to accept and you're done!

Dec 24, 2009 | Panasonic KX-T7630 Corded Phone

2 Answers

Setting up your voicemail


I bought and Uniden Dect 6.0 phone and the other day I had a voicemail msg but I can't retreive it how can I do that the book doesn't show how to set up for voicemail

Nov 15, 2009 | Phones

1 Answer

Change voice mail message from one person to another person


Step 1 Lift the handset for your telephone and listen for the dial tone. Dial the access code you were given by Verizon when you signed up for residential telephone service. Dialing the access code will call the voicemail system. If you do not have an access code, you will need to call Verizon Customer Servicemag-glass_10x10.gif (see link in Resources).
  • Step 2 Identify the telephone number you are setting up voicemail services for. If you are calling from that telephone number, enter the temporary passcode and then press "#." The temporary passcode is the last 4 digits of your residential telephone number. If you are calling from a different phone, press "*" when the system greeting starts to play, then enter the 10-digit telephone number when prompted. After this, you will be asked to input the temporary passcode.
  • Step 3 Choose a new passcode. The passcode must be from 4 to 8 digits in length. It should be easy for you to remember, but difficult for others to guess. Do not use easy to guess numbers, such as 1234 or 1111. Also do not re-enter the same temporary passcode, since it will be easy for anyone to guess.
  • Step 4 Record your name. Simply say your name, without a long complicated message. This recording is used by the voicemail system to identify you whenever you forward a message to another user. It is not used as the standard greeting when a caller is directed to your voicemail to leave a message.
  • Step 5 Record or change your personal greeting. This greeting is played any time someone reaches your voicemail box. Record a friendly greeting to announce that you are unavailable and will return all calls upon your return.
    Decide if you want to set up a different mailbox for each family member. Verizon residential telephone service allows you to set up multiple mailboxes so that everyone can have his own private message center. Callers who reach voicemail will be prompted to press "1" to leave a message for one person, press "2" for the next person, and so on.
  • Step 6 Hang up the telephone. When you have finished setting up the voicemail system on your Verizon residential phone line, hang up the phone to end the call and exit the voicemail system.
  • Nov 08, 2009 | Uniden Cordless Phone

    1 Answer

    I am trying to change our company voicemail and the manual (with the company's contact info is, who we bought the phone from) has walked away. Is there a standard code for setting the main VM greeting?...


    What Toshiba Voicemail system do you have? Is it a Toshiba or third party voicemail? Depending who setup you voicemail and what version you have. Mailbox 990 is the Intro greeting "thank you for calling xyz company". Mailbox 991 is the main greeting "press 1 for sales press 2 for tech support etc. If you have a toshiba Voicemail. Need to login to 990 and 991 (need to know passwords) Newer versions you can setup just 991 mailbox for both.

    Nov 26, 2008 | Toshiba DKT 3010 Corded Phone

    3 Answers

    How do I change the voice mail recorded message? How do I get a manual for this existing system?


    IF you know the password for the mailbox then log into the voicemail by dialing the Stratagy access code, after Stratagy answers dial * , then your user ID mailbox number plus #, then your security code plus #. The User Main Menu plays, press 2 to change your greeting, the Select Greeting Menu plays, press the greeting number, the Record Menu plays, press 2 to record your greeting, Record greeting, as soon as you finish press #, the Record Greeting Menu plays, press 1 to review or 2 to re-record. Press 9 to save and return to the Select Greeting Menu and 9 again to return to the User Main Menu, hang up at this point.

    Jun 08, 2008 | Toshiba DKT-2010 Corded Phone

    1 Answer

    Voicemail reset


    Norstar Common Voicemail Features To Check Your Voicemail:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. From here you can listen to messages, change your greeting, change your password, etc.

    To Leave a Message for Someone in Your Office:
    1. Press the Leave Message key or Feature 980
    2. Enter the mailbox number (extension number. of the person you want to leave a message for
    3. The display will show the name of the mailbox owner, press OK
    4. Leave message

    To Access Your Voicemail box from Another Phone:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Press the OTHER softkey
    3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
    4. Press the OK softkey

    To Access Your Mailbox from Outside of the Office:
    1. Call the main office number or your DID (if applicable.
    2. If the call is answered by a receptionist, have them transfer you to your voicemail box
    3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
    4. At the prompt, enter your mailbox #(extension #. and password all together

    To Transfer Someone to a Voicemail Box:
    1. Press the Transfer to Voicemail key or press the Feature button, then 986
    2. Enter the mailbox # (extension#.
    3. The display will show: Call Transferred

    To Change Your Personal Greeting:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Press the REC softkey
    6. Press the PRIME softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

    To Record Your Alternate Greeting (Used when on vacation or out of the office.:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Pres the REC softkey
    6. Press the ALT softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
    9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
    10. Press the ChOOSE softkey
    11. Press ALT softkey
    12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
    13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


    took this from a guide i found, helped me out

    Apr 30, 2008 | NorStar M7310 Corded Phone

    2 Answers

    Resetting company voicemail


    Norstar Common Voicemail Features To Check Your Voicemail:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. From here you can listen to messages, change your greeting, change your password, etc.

    To Leave a Message for Someone in Your Office:
    1. Press the Leave Message key or Feature 980
    2. Enter the mailbox number (extension number. of the person you want to leave a message for
    3. The display will show the name of the mailbox owner, press OK
    4. Leave message

    To Access Your Voicemail box from Another Phone:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Press the OTHER softkey
    3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
    4. Press the OK softkey

    To Access Your Mailbox from Outside of the Office:
    1. Call the main office number or your DID (if applicable.
    2. If the call is answered by a receptionist, have them transfer you to your voicemail box
    3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
    4. At the prompt, enter your mailbox #(extension #. and password all together

    To Transfer Someone to a Voicemail Box:
    1. Press the Transfer to Voicemail key or press the Feature button, then 986
    2. Enter the mailbox # (extension#.
    3. The display will show: Call Transferred

    To Change Your Personal Greeting:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Press the REC softkey
    6. Press the PRIME softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

    To Record Your Alternate Greeting (Used when on vacation or out of the office.:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Pres the REC softkey
    6. Press the ALT softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
    9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
    10. Press the ChOOSE softkey
    11. Press ALT softkey
    12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
    13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



    took this from a guide i have, might help you guys out

    Jan 07, 2008 | NorStar M7310 Corded Phone

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