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Give them your Model # and the PO LOT # of your crib (the model and PO LOT serial number from the crib. You will be able to locate this information printed on a white label found on the bottom inside edge of the end panel of the crib) and they can help you with this ASAP.
Million Dollar Baby not have the instruction manuals directly available for the DaVinci labeled cribs.
Here is the contact information for DaVinci customer Service: http://www.davincidecor.com/contact/new Here is the page to sign up to order replacement parts for DaVinci cribs.: http://www.davincidecor.com/user_session/new
Here is a direct link to the .pdf instruction manual for the Cosco Juvenile 2&1 Sleigh crib model 10121: http://www.coscojuvenile.com/usa/eng/DJGFiles/ProductDocuments/585_73_10121WAL-A_inst_ES_062004.pdf To order the parts that you need, you will need to contact Juvenile) You can contact Dorel
via email at firstname.lastname@example.org
via Fax: 1-800-207-8182
via phone: 1-800-544-1108
by mail at:
Dorel Juvenile Group Consumer Relations Department P.O. Box 2609 Columbus, IN 47202-2609
You will need to provide your model number and manufacturing date when ordering parts.
To get replacement parts contact Cosco's Consumer Relations Department. When you call them better having your model number and purchase date available. To order, send an e-mail to the Consumer Relations Department at email@example.com, fax us at 1-800-207-8182,or write to the address: Dorel Juvenile Group Consumer Relations Department P.O. Box 2609 Columbus, IN 47202-2609 You can also contact the Consumer Relations Department at 1-800-544-1108 to speak to a Consumer Relations Representative. Hours of operation are Monday - Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday.
This can be the right choice if you do not have model number for your crib.
It should have come with the toddler rail when you purchased the crib. Simply remove a few screws and take the front of the crib off (what would be the footboard). Then simply slide the toddler rail in the tracks.
A purchase of adult rails is required to make the conversion to a full size bed for the next step.
What color is the crib? Call at 770-974-8895 if we can help with your toddler rail.