NEC STU 16D-2 will no longer pick up our third line.
We have 3 phone lines in our office with the above mentioned phone system. The third line is dedicated to fax, cc machine and alarm system but we used to be able to access an open line if our other lines were in use. We can no longer do that. Can you help with programming the phone to pick up that line?
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Ringing is assigned in system programming, very little chance it was changed by mistake. If Do-Not-Disturb was turned on, that could make a phone stop ringing. If it's just one line on a phone, maybe the system got put in night mode by mistake and night programming isn't identical to day ring. If you have direct access to the phone line check it for dial tone. Often virtual lines are used and you can't check for direct dial tone. On very rare occasion the ringer stops working, which can't be fixed.
Dterm 80 works on several systems, would be helpful if you mention what system you have. Programming lines directly onto a phone is done in system programming, not really something you can do yourself. If your IT person has the programming software, great. Very rare someone on site is tasked with knowing the phone system at that level, because it gets deep quick, and your working on the whole thing, not just one phone.
This phone is a proprietory digital phone that only works with a KSU. You would need an IPK or Elite phone system to make it work. You would also need to program it. This is a business office system and that phone will not work unless it is plugged into the system.
This sounds like a programming issue on this telephone. There are 2 areas in programming that would cause this. If you have recently had a technician out to do some programming then it is possible that he made a mistake and needs to be called back to correct his mistake.
i believe the nec dtp-2dt maybe a phone system phone for offices. you didn't mention if it's for home or office use.a phone system phone will not work in a regular phone jack. it needs to go thru a phone system. also if you buy any 2 line phones, you need 2 lines for both lines to work. you can also have a 2 line phone with only 1 line and order a 2nd line if needed
hope this helps