Question about Brother MFC-8840D All-In-One Laser Printer

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1) fax problems 2)change drum (already did but nd to chng count?

The roller on the auto feed (top) on our Brother MFC8840D, raises and does not lower to do fax/copies. I try lowering it to have paper just touching it and it usually stays unfixable for days.Also, cover does not fit tightly as when newer, with one side slightly "off", but that, too, used to be overcome by holding even pressure along the cover.. then paper would feed fine.

2)"Drum needs changing" command comes up daily, but I changed cartridge and drum recently.. I didn't know how to reset counter, which it seems to want.

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1. Open the front cover, and then press Clear/Back.
2. Press 1 and when the LCD shows Accepted, and close the front cover pressing firmly on each side until they click into place.

Posted on Mar 31, 2009

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6 Answers

Continue to get a message to change drum soon. Changed drum already. Print quality is still not good.


hi

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

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Whoever set the fax up(tech?) set a maintenance count, and when it hits that preset number, the machine. I recommend that you call the company from which it was purchased. If they are reputable they will tell you how, because it takes a certain code to get into the service mode.

Maintenance is for cleaning and checking to see how the machine is wearing, and see if you need maintenance parts, like feed rollers, separation pads, drum, etc.

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The ADF feed-in rollers need to be cleaned or replaced. Try raising the ADF lid and clean all the feed rollers with a soapy solution and cloth. If the problem persists, the rollers and double-feed prevention pad should be replaced.

Dec 07, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Compatible drumunit brother fax 2920


  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

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Brother Intellifax 2920 / How to reset Drum Life ?


1.Open the front cover.

2.Press the options key on the control panel. The display will show
#REPLACE DRUM - 1.YES 2.NO#.

3.Press 1 to reset the drum count.

4.Close the front cover.

Aug 18, 2008 | Brother FAX-2920 Plain Paper Laser

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Hinge broken left, replace 25 bucks precision roller sells them as does any brother printer dealer, yes you can fix it yourself 3 screws, no manual required

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Dec 23, 2007 | Brother MFC-8840D All-In-One Laser Printer

1 Answer

Outgoing fax makes loud clicking noise


2 different problems here. 1st is with document feed and 2 is with paper feed.

1st prob seems to be with the paper feed roller not meshing at the gear. Probably a broken piece on the lower document tray assembly. No real fix for this unless you can strip it out and haywire it.

2nd prob is probably a poorly meshing drum unit. Examine the gear teeth on both the drum and the machine. As you have replaced the drum already (presumably with a brand new one) You might possibly find a missing or badly worn tooth on the messhing gear in the machine.

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1 Answer

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Are we talking about a paper feed problem from the paper cassette tray or the Auto Document feeder on the top. Either way, check the the paper width guides, or if it is the paper cassette tray, remove it and check the paper pick up roller locking clips.

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