Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Secondary button on model 1023 mouse stopped working

The primary button (left button) works fine, but the secondary button (right button) will not function at all. I switched them and the problem is still with the right button. What can I do to fix this?

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  • 219 Answers

Unfortunately it sounds as if it is broken or the connector is dislodged. You can attempt to play around with it by opening up the mouse, however I myself would send it back to the retailer or the manufacturer asking for a refund or a replacement.

Posted on Feb 19, 2009

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Microsoft Mouse Wireless Model 1023/1024 won't work


try using an eraser on the contacts if you can reach them. Sounds like dirt/corrosion build-up.

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