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When i want to play my music it says that the system does not have sound devices or sound devices does not installed properly

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Check the device manager to see if you do have sound device installed, i'm guessing you had sound at one point,or it came with the system. and it could have failed. if it is onboard try and see if it's enabled(in the system bios) if an add on(pci card) you can replace it or disable the onboard,and install a new pci sound card. before all of that, see if windows is configured to use it. control panel sound devices-and see if it is in the list. hope this helps contact me if you need further assistance. glen

Posted on Feb 19, 2009

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Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not...


Hi,

Are you able to listen to music on your PC or Watch Movies ?
Can you please provide more information about your PC, Operating system likewise etc.

Regards,
FixYa Team

Nov 20, 2010 | Audio Cards

1 Answer

Sound problems with Windows XP 2002


The very first thing we should do is to check whether the sound card is installed in your system.
To check open device manager. Here are steps to open device manager
  • Go to the control panel
  • Click on the System Icon
  • Click on the Hardware Tab
  • Click on the Device Manager then
  • Double Click on Sound, video and game controller.
If you do not see Sound and audio controllers, then you have to install it,

Installation of Sound Card.
  • Go to the control panel
  • Click on the System Icon
  • Click on the Hardware Tab
  • Click on the Device Manager then
  • Select the Multimedia Controller or Sound and Audio Control the yellow Question Marks sign on it.
  • Right click on Multimedia Controller and uninstall it.
  • After this go to the top of the device manager and click on scan for hardware changes.
  • Driver installation Wizard start.
  • Browse Your Driver from the Hard Disk and click on next.
  • You can also install the drivers from CD.
Driver will be installed if the problem is still exist. Replace the sound card or have a local tech take a look at the sound card.

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hi u r audio drivers are not installed
so plz follow insructions
mycomputers - rihtclik n u get manage
device manager
find audio drivers n update it
i think it's will be ???(question mark) symbol
update it frm cd rom,
put mother board cd into cd rom.
ur's kishore chowdary.
+919441133420

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Sorry pal. Machine is a DELL Inspiron 1721. No cable neither loudspeakers. I have no motherboard CD shipped with laptop. I already tried to install audio drivers from DELL Utilities & Drivers CD, but OS refuses to recognize that a soundcard is present.

Thanks anyway. It has to be solved by someone who's had the same problem and managed to work around it.

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