My printer makes a loud banging noise when trying to print.
It seems the printing mechanism is jammed. I can slide the ink cartridges by hand. My husband seemed to do that last night and it worked for a little while. Now the orange light flashes and it is not responding. The banging noise is gone but it won't print. I have checked the connections, the paper and the ink levels. All looks okay. Any suggestions or does it need to go in for repairs. If so, is it cheaper to buy a new one?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I don't have a photosmart, but I do have an HP OfficeJet J4680 that clicks sometimes. Check to make sure the ink cartridges are installed correctly. That's what is sliding back and forth when you turn it on.
Had similar problem. Putting my hands on the front surface of the printer, the click seemed to be felt strongest in front of the pink ink cartridge. I took the cartridge out, looked at the back of it, where there's a little black wheel, and tried turning it. That wheel was stuck (whereas the other colors & the black would turn). Tried printing with the pink cartridge out and no more clicking noise. I guess I'll just replace my pink cartridge. Maybe see if there's a similar problem with one of your cartridges?
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
alternative : Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
It requires service as due to dust and dirt the gears are getting stuck, however if you can do it all it requires is a good cleaning and use machine lubricant to oil the iron rod on which the head moves.
1. Go to start button when programs appears see if you can find your printer in the list, see if it has an uninstall program.
2. If not: Go to start click on printers and faxes.
3. Delete the printer giving you a tough time.
4. Reinstall using your installation CD.
That should work.
Have you been using ink cartridges other than store bought? Reason I'm asking is that i used a refill kit, and tried those half price refill places, only to find ink was leaking out when not in use & clogged up the ends where the cartridge moves across. take a flashlight & look at the ends of the track that the cartridges slide across on, you may see a build up of ink, that won't allow the cartridge to travel as far as it needs to go to run properly.
Two solutions for you:
1)There seems to be a coating on the metal rod that the cartridges travel on. See it back there?
With the power disconnected, wipe this rod with a kleenex and the problem seems to go away. It presents a drag on the cartridges and causes the problem. You might have to GENTLY forcibly slide the cartridge a bit to each side to finish cleaning the rod. ONLY DO THIS WITH THE POWER OFF!!
2) Or you can also turn off your printer, then slide the cartriges all the way to the left, and GENTLY wipe the encoding strip running right behind the cartrige carrier.(it will look like a translucent piece of plastic strip in most printers). Wipe it down with a soft cloth gently, then slide the cartriges all the way to the right, and repeat this process.
When you are done, simply close the cover, power back up, and see if it will print a test page for you.
"Beta tester of "0"s and "1's"