Question about GN Netcom GN 9120 Professional Headset

1 Answer

GN 1000 lifter/GN9350 headset with Nortel NTDU92 phone

We recently started using the NTDU92 nortel phone in a VOIP setting. On our old Meriden system we were using the GN9350 headset with the GN1000 lifter. We are able to use it with this new system if we are by the phone to hear it ring. But we have not been able to get it to ring into the headset so we can answer it remotely. Do you have any ideas for us?

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 4 Answers

I was wondering if you had installed the external ring sensor, this sensor most be over the telephones speaker, if the speaker isn't under the handset. hope this can help.

Posted on May 28, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

NORTEL IP 1140E + BT 2 WIRE ROUTER.


Try a different phone on the same router, does that fix it?

Dec 20, 2013 | Nortel 1140E

1 Answer

Hi, one of our Call Center workers cannot hear the ringing phone when she has the headset onWhat's your problem?


The ring from the telephone is picked up by the internal microphone on the HL10 Handset Lifter, typically for most phones, the lifter sits directly over the speaker grill on the telephone where the sound comes out. For telephones that curve out on the left side and don't have a straight edge, there is an accessory called a "Ring Detector" which is used. Here's a link:

HL10 Nortel Adapter Kit - 46780-01

If the internal mic on the lifter has gone out, you can plug the ring detector into the handset lifter and just stick the ring detector over the speaker grill to pick up the ring. Plugging this into the lifter will bypass the internal mic, this accessory would have come with your HL10 lifter. You can also check the ring volume on the telephone, and you can also try adjusting the ring tone on the phone (sometimes it will pick up one ring tone better than another). Here is a link below if you need to order a new ring detector:

HL10 Nortel Adapter Kit 63014-01


Good luck from Headsets Direct!

Oct 27, 2011 | Plantronics PL-CS55 Wireless Headset

1 Answer

The handset will lift when I press the mfb but I get no volume or mic from the headset. It does not seem to be communicating with the phone. Tried unplugging the power, but that didn't solve it. We...


Your solution will depend on what type of phone and headset you have. I have a Polycom 501 IP phone with a headset jack and a GN Netcom 9125. I'm not using the lifter right now, but I seem to recall that an easy way to make it work was to plug the curly cord of the phone's handset into the bottom of the base unit, so that the cord went from the base of the headset to the headset jack on the base of the phone.

Jul 11, 2011 | GN Netcom GN 1000 RHL Wireless Headset

1 Answer

Hi Team We replaced our existing Nortel Switches with Nortel 2550T 48 Port Switches and since then our VoIP phones are not getting IP from DHCP. Putting static IP is working. Can you please guide me...


As you described it there shouldnt be any problems with your configuration, there should be auto ip conf. enabled so VoIP phones should accept 1st IP range automatically. If that doesnt help contact your operators. Thats all. Good luck!

Please rate my solution! :)
Aleksandar Adzic

Aug 23, 2010 | Nortel 2550T 48-Port Ethernet Switch...

2 Answers

I have a used Nortel Networks T7316E and for some reason when I plug it in to the phone line at home I get no dial tone and the light at the top and the three buttons on the bottom (headset)(Mute) etc......


The Nortel 7316 set is propriatary which requires the nortel system in qrder to work., The pulsing lights are the set reacting to the standard line voltage.In order for it to work in your house you'll have to install the nortel phone cabinetand then attach the set(s) to it.

Jan 19, 2010 | Lands Phones

1 Answer

Is it compatible with an IPCC nortel network phone?


I am personally using a Plantronics CS60 wireless headset with a Meridian Nortel M2006 Phone and it works just fine.

Here is how you can setup the Plantronics CS60 wireless headset.

NOTE: Before setting up the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

Jun 02, 2009 | Plantronics CS60 Wireless Headset

1 Answer

Headset button will not lift receiver unless ringing


You should be able to press the button on the headset as many times as you like and the lifter will respond, whether the phone is ringing or not

Mar 24, 2009 | GN Netcom GN 9350 Wireless Headset

1 Answer

New Phone Causing Echo


It sounds like your microphone volume is too loud. Get someone on a call with you so they can tell you how it sounds as you adjust it. Turn down the mic volume by pressing the + & - buttons on the earpiece together once which puts the earpiece into mic adjust mode. Then decrease the mic volume by pressing the minus button a few times until it sounds right. The earpiece will automatically revert to normal mode within a few seconds.
If this doesn't work it may be that you need to adjust the compatibility setting for the new phone. This is the small black dial on the base station. The most common setting is 'A' but you may need to experiment with other settings for that phone.

Nov 04, 2008 | GN Netcom GN 9120 Professional Headset

Not finding what you are looking for?
GN Netcom GN 9120 Professional Headset Logo

1,151 people viewed this question

Ask a Question

Usually answered in minutes!

Top GN Netcom Radio Communications Experts

TO Lady

Level 3 Expert

638 Answers

bigdawg7299

Level 3 Expert

2559 Answers

Tom Chichester

Level 3 Expert

36418 Answers

Are you a GN Netcom Radio Communication Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...