Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Ice forms at bottom of freezer

Apparently water runs down the back and runs out during the defrost cycle. This is not coming from the ice maker.

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Took back off removed drain hose. Took a stiff wire & ran it up the base of the drain and removed some "lint" poured hot water down from inside the unit. It seems to be working properly now.

Thanks

Posted on Feb 21, 2009

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Ice forming at bottom of freezer


I had a problem with Ice forming in the bottom of my freezer on my whirlpool side by side freezer-refrigerator. Turn out to be a plugged drain in the bottom of the freezer. That drain goes into a tray under the whole unit. During Defrost, condensate drops from the contents of the freezer on to the bottom of the freezer and goes through a drain tube to a pan underneath. Should that drain tube become plug and the water is left standing in the bottom of the freezer, it will turn back to ice after the defrost cycle is over. Once the drain tube is clean out, the problem goes away.

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Freezer door is leaking water at the bottom of the door


This sounds like the defrost drain on the freezer side is stopped up causing the drain to freeze over then eventually running out on the floor during the defrost cycle.

If you can see ice on the bottom of the freezer floor, then this is likely your problem unless your ice maker is leaking from the top of the freezer.

Locate the drain at the back of the freezer and thaw it out using hot water. Using a screw driver or other object gently push down into the defrost hole and dislodge whatever is stuck there.

An air hose with good air pressure may also work well. When the drain line is clear you should be able to pour water through it freely.




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I have water leaking in the freeer apparently down the back wall and pools on floor to form ice. Water has also accumulates under freezer on hard wood floor but not all the time. Model MSD27326R There is...


Water coming from the back of the refrigerator usually comes from either the ice maker water valve or line (if there is an ice maker), or from the defrost drain pan.

Here's what to do:
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Water always inside refrigerator sometimes ice forms


Self-defrosting refrigerators usually dispose of the water generated during the defrost cycle via a tube or channel that directs the water to a pan at the bottom of the refrigerator. From the pan, the water normally evaporates. (See a more detailed explanation of this in the How Things Work section of our website).

If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator compartment. Then the water builds up at the bottom, inside of the refrigerator. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.

In some refrigerators, the defrost water is intentionally directed down the back wall of the refrigerator, where it then flows to the bottom of the refrigerator compartment and out to a small drain--usually located beneath one of the drawers at the bottom of the refrigerator. If the drain becomes clogged or blocked, the water may back up. To fix this problem, clear the obstruction.

Another cause may be the following. The refrigerator may have doorframe heaters to evaporate any condensation on the cabinet frame. If your refrigerator is equipped with a switch inside that says “energy saver” or something similar, while running in that mode the door heaters are disabled. Turn the switch to the opposite setting and wait 24 hours. If the condensation disappears the problem is solved.


taken from: http://www.repairclinic.com/0088_4_1.asp#Level2_6

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