Question about Kenmore 5553 / 655532 / 55534 / 55539 Side by Side Refrigerator
i think ice clotted in the way......so try to defrost and check again........
Posted on Feb 19, 2009
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Posted on Jan 02, 2017
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Jul 27, 2015 | Refrigerators
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The ice tray releases the ice because the mechanism twists the tray during the end of the cycle. Sediment builds up in the ice try over time and the smooth Teflon surface is no longer smooth, and the ice can get a "grip" on the tray. Then when the tray is twisted, a few cubes remain in the tray. When the measured amount of water then flows into the tray on the next cycle, it is too much. It freezes over the top of the tray, and the next time the tray is twisted, no ice falls out. When water is injected after this, it just runs off the top of the tray into the bin, freezing the ice in the bin. Replace the ice tray every 3-4 years with a new ice tray, and the problem disappears.
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