Question about SmartParts SP15MW (092566981886) Digital Picture Frame

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Remote control won't work with the SmartParts Digital photo frame 15". We have changed battery. We have followed instructions on verifying that it is remitting a signal using a digitial camera - it is sending a signal. However, we cannot get the remote control to work.

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We finally asked the store about our problem. The salesperson finally just gave us a different remote control. Now it works fantastic. I find that the SmartParts Customer did not return our call nor answer our e-mail. So much for their customer service!

Posted on Feb 22, 2009

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Hello,
We have to check the remote control first. After that check the digital picture frame.

Follow the instructions below please;

We must be sure the remote control is working;For this control:

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