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My e drive will not play cd's

My e drive will not play or read cd's. what should i do?

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  • Peter Steiert
    Peter Steiert May 11, 2010

    Do you know if the CD-ROM drive is a SATA or IDE-ATA drive? If it's an IDE-ATA drive you might be missing a special cable which relays CD music data directly to the sound-card.

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Can you explain a little more, for instance does the indicator light come on, are you getting any error messages, etc

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Try going to the "CONTROL PANEL" then to SYSTEM and then to ADVANCED TAB and then to device manager. If you see any YELLOW ? marks, fix em.

Posted on Feb 19, 2009

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I have a dell 755 that the CD drive won't play certain CD's. It is not the CD because it plays on other machines. Some CD's will play just fine. Get's the error message Unable to Access Drive D tr


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http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=34A14C20B60D4596E040A68F5B282A64&doclang=en&cs=

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It seems like your CD laser is broken, although your DVD laser still works. Replace the drive, it's not too expensive.

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1 Answer

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try cleaning your cd rom by the lens cleaner, just run/play this in order to clean the lens. prior from that, try to load some other cd's which you think it play then you need to clean your cd rom. just in case it won't play the cd 's which previously running the cd rom is suspected to be defective and needs to be changed. examone your cd is there some scratches? if there are but with deep scratches then your cd is might also be defective

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