Question about IOGear GPSU21 Print Server

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IoGEAR printserver GPSU21 with VISTA

The IOGEAR support told me that this product works with VISTA. I'm trying all that they said to me (disable firewall, turn DHCP ON, keep pressing reset button for 10 seconds, ...) but it never works !!!!

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  • Anonymous Apr 14, 2009

    The first and big problem is that the MFP Utility doesn't work in VISTA !!!!! Nothing is detected when run the software.

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Yes, the GPSU21 is tested to work with Vista 32 and 64-bit Operating System. The things you need to do is listed below:

1. There's no need for you to install the CD that came with it, if the MFP Utility is already installed in another computer.

2. Get the IP Address of the GPSU21 from the computer that has the MFP Utility installed.

- Open the MFP Utility > locate TCP/IP at the lower portion of this window and click the plus (+) sign. > get the IP Address.

3. After getting the IP Address of it, go to your Windows Vista computer and ping the IP Address (just to make sure that Vista is seeing the Print Server).

- To ping, follow the steps below:
-
- Click the start menu and open the MS DOS Command Promt.
- On the black screen, type this "ping (type the IP Address of the print server): just like this
- C:WINDOWS\Desktop\Scott>ping 192.168.x.x and then hit enter.

4. Once you get ping statistics 4 packet sent; 0% loss. Then the Print Serve is communicating with Vista.

5. On you Windows Vista computer, make sure that the printer is working when directly connected to it. Because there could be a possibility that the printer driver is not properly installed that's why the server is not working.

6. On Vista, go to the Control Panel > Printers > Locate the printer icon (the one that is set as you default printer)

7. Right-click on the printer icon and then select properties > go to Ports tab.

8. Click on Add port button > select Standard TCP/IP > click on "New Port" (beside Cancel)

9. Hit next > type the IP Address of the print server. > Next

10. Click on Custom > Settings button

11. For Protocol: select LPR

12. For the Queue Name: type L1 > Click on OK > Finish.

13. Then under the printer properties, you will see the Standard TCP/IP is selected

14. Hit Apply so that the printer name would appear right next to that port > OK

15. Try printing a test page.

NOTE: After following the steps, you should be able to print using your Vista computer. I configured this print server with Vista several times and it does work with Vista.

Posted on Apr 07, 2009

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Second, make sure that you can "ping" the print server while it's connected to the router.

If the printer works when connected to the computer and you can ping the print server, then you just need to change the port in the print server utility. It should be set to LP1 and not LPT. The queue name should be set to L1.

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http://www.iogear.com/support/dm/driver/GPSU21#display

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