Question about Canon Pixma MP500 All-In-One InkJet Printer

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MY CANON ALL IN ONE PRINTER/SCANNER/FAX HAS LARGE BLACK LINE DOWN

THIS LINE COMES ON THE PAGE WHEN I PRINT OR RECIEVE FAX AND IT IS NOT THAT OLD

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You will probably need to clean the bottom plate and/or the print head to eliminate the problem

Posted on Feb 22, 2009

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1 Answer

Black line on copy and fax functions


Clean the paper path for the scan/fax portion. The original goes in and as the document is "read" a spot of dirt is causing the black line down the page because it is picked up in the copy area.

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I can't recieve fax


The MP500 is not a fax machine. If you want to send and receive faxes using the printer, you need to have a dial-up modem in your computer with a telephone line connected. The computer then needs some kind of fax application like Microsoft Fax, which does the actual sending and receiving. The printer is just used as a scanner when you send, and to print received faxes.

If you have all this connected already and you can't receive, check your incoming telephone line and fax software settings to be sure the line is answering correctly.

Mar 03, 2011 | Canon Pixma MP500 All-In-One InkJet...

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When we send fax or copy it comes out black , can recieve faxes and print off fine .? hplaser jet 3050


Scanner's lamp damage
Try to open the lid on where we copy sheets of this paper hold down the sensor and press the copy button, see if the scanner lamp light, lamp power can be interrupted

Oct 27, 2009 | HP LaserJet 3050 All-In-One Printer

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2" black horizontal line appears on paper when I fax, print,


Check the wondow where the paper passes to be scanned. You will probably find some debris or white out stuck on the glass. That is usually the cause of vertical lines on sent faxes.

Sep 17, 2009 | Office Equipment & Supplies

1 Answer

Pages comes out with large black line running down page. I've tried cleaning it helps a little but I still have a black line.


If the large black line is on the back of the page, it is because too much ink is built up under the transport and transferring to the exit rollers. There is a mylar shield needed under the transport after cleaning the rollers to keep the ink from coming up again. Usually a shop repair, around $89.00

Jun 22, 2009 | Canon MP830 All-In-One Printer

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MP830 prints a black stripe down the back of the paper


the waste ink pads are full ..when the black line appears it is an indicator that the waste ink pads are full it is usualy because the printer has reached its life expectancy the solution is either buy a new printer or pay a tech about 170 dollars to repair it

Jan 07, 2009 | Canon PIXMA MP830 All-In-One InkJet...

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Thin black line 1.5 in from the right side of the paper going down the whole page


If it doesnt have a line on it when you scan it and open up the document then it's not going to be a scanner issue, more then likely, it's going to be an issue with the toner of the printer you are using to print with. Check the drum on the toner and you'll probably see the line in question on the drum itself. You'll just have to push back the flap that covers the drum on the toner if this is a laser printer... hope this help's if it does, please mark as a FIXYA!!

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2 Answers

Cant receive faxes


First make sure your line cable is plugged into the correct place. Most Brother machines have a plug for Line and a plug for Extension (EXT), make sure it's plugged into "Line".

Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.

If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.

If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.

Sep 10, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can recieve well, sends all black


The scanner is not receiving light. That is either because paper is covering the scanner, or the scanner light source is not working. In this case, make sure the connections are in place, if so, replace the scanner.

Feb 26, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

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