Question about Microsoft Zune JS8-00001 Digital Media Player
Discichick. Neat nickname...
.. Well, the reset trick (back & up) won't work if there is no response **at all** on your Zune. I'd suggest you take a look at this article and try the steps listed there. Also, if you have a friend who has a Zune, borrow their sync cord to try & charge it up (buy a new one @ $20 +/-??). Or try charging it on a different computer.
.. Is the warranty still in effect? Then maybe get a Repair Order opened online or call Zune support to get it done (1-877-438-9863).
.. I think it may be the sync cord primarily, since your computer should detect the Zune whether it has a charge or not.
.. It also may be that the connector tab is broken (somehow) and thus nothing is gonna work right. Take a look inside the connector slot and see if the tab looks odd. Which is a dumb thing to say since I can't define "odd" in any way logical. Look see if it is not straight and aligned, I guess would be best.
Posted on Mar 10, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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