Question about Teac Office Equipment & Supplies

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Teac p-55 shuts down and restarts after loading disc

Teac P55 with Verity Copy Disc Platinum and True Net software.

After sending a graphic from the truenet software the verity loads the disc onto the tray of the teac, the teac door closes and about 5 seconds later, it makes a sound likes it's rebooting the system and then the screen says, "warming up" and then "ready."

you can view a video of the problem at;
http://www.greenroomprod.com/teac/teac.wmv

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  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Based on your description of the problem, I am tempted to suspect a power supply issue, specifically an intermittent undervoltage. This could be brought about by fluctuating mains or a leaky capacitor in the internal power supply unit. I doubt if the printer engine or any of its component is faulty or if it could be a driver/software issue. If it were, then the error light would be lit. Additionally, the symptoms indicate that the unit performed a soft reboot and therefore started to perform a 'warming up' mode again.

Initially, you can try:

  • ensuring both the exhaust and intake fans are ventilating the Teac unit,
  • the intake filter is clean;
  • and/or power/plug the Teach through a suitable voltage regulator and/or UPS rather than straight to the mains.
Being a mission critical equipment in your production, I would not suggest component level repair but rather a full replacement of the power supply should that be deemed faulty. A way to check the power supply is to monitor the output voltages using DVMs. If the voltage drops prior to the fault, then you have just confirmed the undervoltage condition. A service manual would be to your advantage or at the very least a schematic diagram with voltage readings.

Good luck and thank you for using FixYa.

Posted on Feb 19, 2009

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  • Master
  • 3,614 Answers

Hi there,
is there any error message appear, or any error code display.

thanks

Posted on Feb 19, 2009

  • micromaster
    micromaster Feb 19, 2009

    i see the video, have you try to use or do a disc cleaning on the unit..?

    better restart again the machine.


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