Question about Brother IntelliFAX 770 Plain Paper Thermal Fax

1 Answer

Paper does not want to go through (apparently rollers),

Get document jam everytime I try to send something through, does not seem to want to go through rollers

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,976 Answers

There is something blocking a clear paper path. open the top and look for something not obvious, like a staple or a punch dot.

Posted on Feb 19, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Everytime I send something to print the printer starts normally, it grabs the paper to start printing but then the paper never moves again. It sounds as though the document is actually printing but theres...


I don't know what printer you have, but this applies to all printers. The first paragraph is just for inkjets. The the whole is related to laser printers.


85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away

Jul 15, 2011 | Office Equipment & Supplies

1 Answer

After clearing a paper jam, it now jams everytime I use it and crinkles the paper.


for this model, the drum unit have to be cleaned and free from dirt and toner.. and the common problem is the eject roller...they are located at the top of the printer, the long black roller with few hard rubber roller.. once this roller is harden, it will give paper jam problem..and the paper will crumble each time you print....especially when the printer have printed many pages... you will need to send it to the tech to replace the eject roller.

Jun 21, 2010 | Brother HL-2040 Laser Printer

1 Answer

Says there is a paper jam everytime i try to print


Hello

Check within your paper feeder rollers there might be something stuck inside it like paper clips, coins or anything small and solid. If you can find way to open the printer without braking it, that would be nice.

Hope this helps.

Jan 12, 2010 | Canon PIXMA MP180 All-In-One InkJet...

1 Answer

Machine reads "document jammed"


its the problem of the rollers which pulls the papers they r worn out.I've seen this before repairing computers and asked about fax machines while I am there. There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.  

Jan 07, 2009 | Panasonic KX-FL541 Plain Paper Laser Fax

1 Answer

Paper Jam


Seems you have a dusty roller in the feed mechanism. try cleaning off the roller with some windex (or equivalent) on a towel.

Nov 18, 2008 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Paper Jam at exit


This happened with an old HP Laserjet 1100A of mine.
I had apparently dropped a screw in the paper-out slot and it was jamming the paper on just one spot.

As you know, the entire sheet is connected, so It is most likely a similar situation in which a previous jam has left a small wad of paper under one of the rollers, and this is preventing the paper from exiting the slot.
Best bet, print something and see where the paper is scrunching up. This is most likely the roller that has the paper stuck under it. Remove the toner block and blast some compressed air into the spot the jam is most likely originating and see if anything else flys out.
Also, if that does not work, you might try manually rotating the rollers backwards, which will often eject the lodged paper chunk.
Note- Please be careful inside the printer! Do not touch the bright green drum, or anything that dosen't look like it is rubber and rolls paper around!
It is very easy to mess things up in there ;)

Sep 28, 2008 | Samsung CLP 300 Laser Printer

4 Answers

Paper Jam


i did exactly as iamzwalrus said and it fixed.go with that if nothing eles works.

Apr 24, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Phantom paper jam


Hi Sir,

The problem is with rollers of the printer. Please perform the steps provided in the web link given below, this might fix the issue else you need to order a roller cleaning kit, if your printer is in warrent and you are from US. You can get it online.

Here are the links:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265823&cc=us&lc=en&dlc=en&product=390315


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00744840&cc=us&lc=en&dlc=en&product=439488

This will fix the issue.

Mar 18, 2008 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Fax Machine Jams Everytime I Try to Load Paper...


Is it jamming at the document feeder, or in the blank paper tray? You may need to clean the feed rollers. Use a lint-free cloth (not paper) and some alcohol.

Dec 27, 2006 | Sharp UX-B20 Plain Paper Inkjet Fax

Not finding what you are looking for?
Brother IntelliFAX 770 Plain Paper Thermal Fax Logo

Related Topics:

71 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...