Question about Brother IntelliFAX 770 Plain Paper Thermal Fax

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Paper does not want to go through (apparently rollers),

Get document jam everytime I try to send something through, does not seem to want to go through rollers

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There is something blocking a clear paper path. open the top and look for something not obvious, like a staple or a punch dot.

Posted on Feb 19, 2009

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Paper jam


Sir/Mam
The problem mite be dirty rollers that feed the paper, try cleaning with alcohol or worn out replace. Problem is the paper roller is miss feeding not taking up the paper instead of hitting something in the machine paper jam.

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The feed rollers may be worn out and need to be replaced, you can try cleaning the rollers with some alcohol, this may also make it feed better. but if it starts to act up again it might be time for new rollers.

Hope this is of some help.
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1 Answer

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6 Answers

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If it is too smooth, then they may need to be changed.

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1 Answer

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"DOCUMENT JAM" refers to your original document that you are trying to send. Lift the top of the Automatic Document Feeder (ADF) and look for a tiny peice of torn paper. If not, look for a stuck sensor flag (might look like a small plastic finger). If still no go, clean the roller that feeds the original, it may be worn out and slick. Hope it helps Ed

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5 Answers

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JC
I had the same problem- jam error with no paper in it. I tried all of the suggestions to no avail. So as a last resort before I went and purchased another one I unplugged it, picked it up, turned it upside down and whacked it a few times. To my surprise when I plugged it back up it worked just fine! Haven"t had any problem since. I don"t reccomend this but as a last resort, what the heck!

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3 Answers

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The document feeder rollers could be dirty. Try cleaning them with a lint-free cloth (not paper) and some alcohol. A commercial platen cleaner is best if you can buy some.

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1 Answer

Fax Machine Jams Everytime I Try to Load Paper...


Is it jamming at the document feeder, or in the blank paper tray? You may need to clean the feed rollers. Use a lint-free cloth (not paper) and some alcohol.

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