Question about Maytag Neptune MAH5500B Front Load Washer

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WON'T SPIN OUT. 4 SERVICE CALLS SO FAR

I AM HAVING SIMILAR TROUBLE. 4 SERVICE CALLS SO FAR. #1 DETERMINED A BAD DOOR LOCK. #2 PUT IT NEW DOOR LOCK, NOPE MUST BE CIRCUIT BOARD BEHIND CONTROL PANESL. #3 PUT IT BAD CIRCUIT BOARD. WORKED FOR 6 DAYS THEN BACK TO SAME THING. #4 DETERMINED TO BE BAD CIRCUIT BOARD AND MOTOR AT BOTTOM. I SAID I'D THINK ABOUT IT. PROBLEM, WON'T SPIN OUT. WAS OCCAISIONAL AT FIRST, NOW CONSTANT.

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  • gregb672 Feb 19, 2009

    This is my first time on this board. Assuming I can get a # from the old part, can I safely find a new part on this site?

  • gregb672 Feb 21, 2009

    Only board in bottom of machine has a large heat sink on it and no burned spots. Further analysis - seems to wash fine till final spin out then cycles back and forth between 8 and 9 minutes on control panel till I shut it off.

  • MtnMike Feb 23, 2009

    I have the same problem...Wash cycle works fine. When the washer gets to the spin cycle it starts to spin up but then stops. When the door unlocks, there is water left in the drum. This happens occasionally but is getting more frequent. The first service technician to look at it couldn't find a problem since it was a random problem but stilled charge $100 fee to look at it....



    I'm wondering if it could be a loose belt causing the problem since the belt came off once when I was having this problem.

  • Anonymous Feb 23, 2009

    Same issue, won't spin out, stays stuck on 1 Minute remaining until we shut it off. Water drains out fine, but it will not run the final spin.

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My washer is a maytag neptune and it went through all the cylcle but when it got to the spin cycle it would start to spin then go to 0 and not spin read a soution on here and it fixed the problem thank u soooo much

Posted on Jun 21, 2011

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Hello,

Does the machine start to ramp up, stop, then tumble, and repeat this cycle during the spin cycle? If so, there is an open in the balance circuit. See the wiring diagram located in the console. The earlier Neptunes have blue wires going to the balance & inertia switches. You could have a loose wire or a flakey inertia switch. You can bypass each switch with a jumper and see if the problem goes away with that switch bypassed or you could try to use an ohmmeter with a continuity beep function and listen for breaks in the beeps when you tap on each inertia switch.

See www.neptunehelpsong.com for a cute song that explains the Q6 R11 door latch wax motor failure on all of the MAH3000, MAH4000, MAH5500A and the 2000 stackers.

Posted on Feb 25, 2009

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If you remove the motor control board, you will probably see burnt spot on the board.Board and motor need to be replaced, pretty expensive repair.

Posted on Feb 19, 2009

  • tom weber Feb 20, 2009

    Use the model number to get the part, sometimes you can get this part on Ebay. Use model number first and then put part number on ebay,

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Good day!

A sewing machine operator can often help themselves when their machine does not operate properly.
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