I cannot send a fax. It always says "poor line condition/out of memory
SOURCE: OUT OF MEMORY
Hello laray7813,
Please visit this link to know exactky what NG means and how to solve it.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000009/faq000209_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12
If this dosent work, let us know and we will find other solutions,
Dahaka
SOURCE: MFC-440CN PRINTER fax error
Plug a phone into the line and listen for static. Too many phones on the line, bad lines,etc, can cause a poor line condition. Try the unit directly into the phone line, no answer machine or anything else on the line. Maybe the memory thing is it has a lot of faxes that it hasn't been able to send.
SOURCE: using MagicJack for faxing; however, Brother MFC
I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.
SOURCE: my brother mfc-490cw I can't send or recieve faxes.
According to the User's Manual for the Brother MFC-490CW:
Try pressing Stop/Exit and wait until all current operations finish and try again.
Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).
Try printing the faxes that are in memory (See Page 49).
SOURCE: NG: Poor Line Condition / Out Of Memory
This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.
Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.
If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.
It's also important to adjust the compatibility mode, to do this, follow the steps below:
If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.
If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)
I wish you good luck.
Thanks for using FixYa.
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