Please visit-
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=1119598 and download the full feature drivers and save it on your computer.
2. Uninstall the existing driver from program and features under control panel.
* To search for progam and features, Click on start or the windows vista logo on left bottom, click on control panel, clck on program and features and then unistall the printer driver.
3. Power off the printer and unplug it from computer.
4. Install the printer from the saved drivers and plug it when asked.
Restart computer once the installation is compete and hope the scan would work after this.
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