Question about Dell Studio 17 Laptop
I think I solved the same problem I was having with my Studio 17...also purchased at Best Buy. The problem was the same as you describe...blue screen after Windows update, stating a problem with my new camera software. After system restore, restoring to factory specs, virus scans...etc. the same problem kept occurring...at start-up I would get a blue screen. The only way I could get the computer to start was to remove the battery (while it was on doing it's scan), wait a few moments, replace it and turn on. For some reason it would finally get to the windows screen. Since it kept stating a problem with my camera software, I looked to see what programs begin at start-up and the Web-Cam software was one of them. I simply right clicked on the Web-Cam icon in the system tray and there are several choices all of which I de-selected (Start Web-Cam when Windows start....etc.) I have not had a problem since then. The Web-Cam still will work properly if you select it from your program list.
I have read several postings about this similar problem even on Dell and Best Buy's sites. I'm not sure if this will totally insure me of never having this problem again but, at least, right now it seems to be "the fix".
Posted on Feb 25, 2009
Off the windows ubdate
Posted on Feb 19, 2009
SOURCE: Purchased a Dell Studio 17 (
u the restore button again and get the computer to last time when it was working againg.
you can get the same by tapping F8 button on key board when you inicially see the dell logo ,while turning the computer on..
We will iupdate the windows in "safe mode with networking" mode so u will not get
blue screen again.
for getting "safe mode with networking" keep tapping F8 button while computer is just turning on and ur seeing dell logo.
After the updates are installed computer will restart properly..
i have worked as dell tech support guy at A5 level..
so am sure it would work..
u gota give me 5 pointers n votes after it works ;)which it would
Posted on May 14, 2009
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