Question about Dell Studio 17 Laptop

1 Answer

Purchased a Dell Studio 17 ( http://www.bestbuy.com/site/olspage.jsp?skuId=9150562&st=Dell+Studio+17&lp=5&type=product&cp=1&id=1218036668331 ) on Feb. 7th. A week later when starting up I get the blue screen that tells you there is an error and it's shutting down. It then goes into a black/grey screen that says there is a driver error or somethign like that, and gives you two options to click on...to try to resolve the issue or to start windows normally. Clicking the 2nd option doesn't get you anywhere but back to the blue screen and start the process over again. Clicking on the first brings you to System Startup Repair where it scans for the problem. It scans and scans and scans. Then tells you the c! omputer needs to be restored. You click to restore. It restarts and computer works. It did this a couple of times on my FIRST on then yesterday it just didn't do anything. So I took it in, and was just told ok we will just switch it out and give you a new one. Great! So I take it home, run through all the startups with a new computer, don't download anything additional in the way of additional software, etc. It does it's Windows updates, says that it needs to restart for the updates to work, it shuts down...and there comes the blue screen again. Same thing. Blue screen, to black screen with the two options, you click on the first find solution and fix, wait for it to scan, click restore (which since I haven't downloaded anything restores to the point when I got it yesterday and removes any websites I may have already started trying to rebuild in my saves, etc) ..and then it works. This is what the first ! one did after only owning for a week. What is causing this...why would I have TWO laptops in a week and a halfs time that is doing this? And appears to happen when Windows intalls an update??

Posted by on

  • fingerprint4 Feb 20, 2009

    I have a very similar problem. Purchased the Dell Studio 17 from Best Buy in mid-Jan and when I rebooted after the initial Windows Update it gave me the blue screen then asked if I wanted to repair or restore. I restored to a previous block-point and was able to get it to boot, but periodically after that I get the same blue screen and have to go through the restore process one, two or three times before it will boot. The Best Buy Geeks told me to reimage the drive with the factory image (option in the advanced troubleshooting startup screen), but I get the same startup problem after I do a Windows Update. Must not be a prob with my laptop only. Don't know what to do.

  • geor220 May 14, 2009

    I also have the start up problem with the Dell 17 laptop windows vista.

    This is the second computer in two months with the exact issue.

    Is there a fix somewhere

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 11 Answers

U the restore button again and get the computer to last time when it was working againg.
you can get the same by tapping F8 button on key board when you inicially see the dell logo ,while turning the computer on..

We will iupdate the windows in "safe mode with networking" mode so u will not get
blue screen again.
for getting "safe mode with networking" keep tapping F8 button while computer is just turning on and ur seeing dell logo.
After the updates are installed computer will restart properly..
i have worked as dell tech support guy at A5 level..
so am sure it would work..


u gota give me 5 pointers n votes after it works ;)which it would

Posted on May 14, 2009

1 Suggested Answer

  • 103 Answers

SOURCE: Vista Upgrade from H/ Premium to Ultimate

I would contact Best Buy directly and let them know your situation. Usually they will honor stuff like this within the first 30 days of purchase.

Posted on Apr 24, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I just want canet mobil to loptop through bluetooh


Depending on how old your laptop is it may or may not have bluetooth integrated. On newer laptops the switch for bluetooth will either be with the wireless switch or a software switch you have to activate with the software the manufacturer included. Otherwise check your local electronics store from a usb dongle with will cost around $40.00 http://www.bestbuy.com/site/IOGEAR+-+Bluetooth+USB+2.0+Micro+Adapter/8781348.p?id=1204332769878&skuId=8781348&st=bluetooth&cp=1&lp=1 is an example of one such adapter for cheaper than normal. Just follow the software included for installation and setup

Feb 28, 2011 | PC Laptops

2 Answers

How much is toshiba NB305?


Hi


Toshiba NB305 costs around $330 to $380 depending on the seller. You can check out this link for great deals---

Toshiba NB305 Notebook Deals

Daniel Scott

Jun 10, 2010 | Toshiba mini NB305N410WH Netbook

3 Answers

Is there a floppy disk accessory for this model


Just get a USB floppy drive. Readily available at usually around $20.

Oct 06, 2009 | Dell Latitude D505 Notebook

1 Answer

Connection of laptop to 5.1 home theatre


to hook to stereo you have to have one of these types of cables. you hook the rca ends to the back of stereo and the other end in the computer

http://www.bestbuy.com/site/olspage.jsp?skuId=7220777&type=product&id=1114639085343

Feb 27, 2009 | HP Compaq nx6110 PC Laptop

2 Answers

Blue screen


off the windows ubdate

Feb 19, 2009 | Dell Studio 17 Laptop

1 Answer

Acer Travelmate 290 memory Options


http://www.computermemoryoutlet.com/CMO11042.html?utm_source=Froogle&utm_medium=Feed&utm_campaign=Froogle&utm_term=5F4451E0-DF77-44D2-8006-23545F519AB3_7F044D18-FAF2-4EE4-9DAE-A76DA3437F7D


that one should be the correct module according to the specs :) its only a few bucks more no big deal, if it fails to work you can always return it :D hope this helps

Jan 24, 2009 | PC Laptops

1 Answer

Vista Upgrade from H/ Premium to Ultimate


I would contact Best Buy directly and let them know your situation. Usually they will honor stuff like this within the first 30 days of purchase.

Apr 24, 2008 | HP Pavilion dv6000z Notebook

1 Answer

Ram upgrade


http://www.bestbuy.com/site/olspage.jsp?skuId=7333218&type=product&id=1118845304999
Above is a site showing some of the type of memory that you need. The memory type is 333 Mhz PC 2700 SoDIMM memory. Installation would cost $39 at Geek Squad.

Apr 14, 2008 | Toshiba Satellite A60 Notebook

2 Answers

Hard drive


The Compaq Armada M700 laptop has a PATA (or IDE) hard drive verus a SATA hard drive which is the newer standard. This computer's factory hard drive could not have been any larger than 20 GBs. However, one this size is not readily available anymore so you'll have to go larger. Here is the type of hard drive that you need: http://www.bestbuy.com/site/olspage.jsp?skuId=8692373&type=product&id=1198286608739

Apr 08, 2008 | Compaq Armada M700 Notebook

Not finding what you are looking for?
Dell Studio 17 Laptop Logo

283 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Laptops Experts

Coss

Level 3 Expert

1043 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Donna Sander

Level 2 Expert

193 Answers

Are you a Dell PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...