Question about Sharp MX-2700N Color Copier

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MX2700N printer keeps giving A4 paper error.

We have a Sharpe MX2700N machine that is asking for A4 paper to be loaded when we are trying to pring a normal letter size document. Have tried the same print job on a Sharpe AR-455N and do not get the load A4 paper problem. Works just fine. Is there something in the setup on the MX2700N that can be changed to resolve this issue?

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  • pion46 May 11, 2010

    check in the key operator settings and see if the A4/LTR auto switch is enabled. That's the most common cause

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Go to system setting, under printer setting there's a menu to forced output print or A4/Letter changing, if you can not find it try the key operator program/ admin mode ( default password for admin is admin )

Posted on Mar 10, 2009

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We have a secondhand Sharpe MX2700N and would like to set the 'colour print option' as Password protected (to ensure this colour print option is not selected in error) - any ideas as to how to set this? Black/White option OK as is.
Many thanks.

Posted on Mar 11, 2011

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Please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
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  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
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