Question about HP Color LaserJet 8550dn Printer

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"out of memory" message on a HP color laserjet 8550DN

I have a HP color laserjet 8550DN printer that is giving me an "out of memory" message. I have contacted a HP tech and he said to add more memory, which I did, but now the printer just sits there with rows of asterix on the menu pane? I shut down and took out the memory that I found and now it works ok, but still giving me that "out of memory" message?? What else can I do?? I used the same memory as the memory that is in the printer 32 MB, I have two in there which is 64 MB total and tried to ad 3 more 32 MB but the printer sat there with asterisks in the menu pane.

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  • jbise Feb 20, 2009

    Yes, I used a memory stick from another HP printer that was b/w.

    I t was a 8150dn laserjet printer that I got the other pc 100 card from.

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Did you use GENUINE HP memory sticks?

It sounds like the memory is not compatible.

Scroll through the menus and select reset printer.

Posted on Feb 20, 2009

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