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My wife put a bunch of wet towels in the washer after this we got Codes F01 E02. I freaked out.
Under the top(roof) panel of machine there is was a service technicians manual that explain how to enter Service Diagnostic mode and explained fault/error codes and their possible causes. This isnt for the faint among us. But if you can solder and work with electronics you can diagnose the problem. The technician manual tells you check this, then this and if that doesn't work/ or does work go to 'C', then go to 'D' etc. Either way I ended up diagnosing that it was my MCU (motor control Unit), you did have to use my multi-meter, for ohms and resistance, but it wasn't rocket science. Upon close observation there was a burnt connection solder point on the board. I looked up the part online and ordered, wasn't cheap. $225.00. But just to come diagnose the machine Whirlpool was going to charge $100.00 + parts and whatever else. The moral of the story is if you can tinker and be careful you can totally do this.
Hold the end of signal volume button down for 3 seconds to turn the control lock on and off. If that does not work then: a) unplug the washer or b) put the washer into diagnostic mode using the instructions from this thread http://applianceguru.com/forum2/1540.html.
If the drain time exceeds 8 minutes the water valves turn off. After 4 minutes the “Sd” error will be displayed, then 4 minutes later the F21 error code will be displayed.
Press PAUSE/CANCEL two times to clear.
1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check the electrical connections at the pump and make sure the pump is running. 4. Check the drain pump filter for foreign objects. 5. Plug in washer or reconnect power. 5. If the above does not correct the problem, go to step 7. 6. Unplug washer or disconnect power. 7. Replace the pump.
Alternative Procedure: If the machine cannot be forced to its diagnostic mode then:
1.Disconnect the washer from the power supply and water supply. 2.Remove the top panel by taking out the three screws in the back of the washer. The pressure switch is right on top. 3.Remove the Molex connector from the water level switch / pressure switch. Refer to the picture below. 4.Reconnect the power supply but not the water supply. 5.Power the machine. The machine will enter diagnostic mode. 6.Power off the machine. 7.Replace the water level switch / pressure switch. 8.Reconnect the water supply. 9. Power on the machine it will work without error
serial communication error between central control and motor control. Check connections at ccu (top front right corner) and mcu (bottom by motor), check belt drive for wear. Did motor run ? Any other codes in diagnostic? (any one modifier button 4 sec on 4 secs off 5 times.) F codes are failures and C codes are portions of test cycle(automaticly run)
pull plug wait 5 minutes then plug back in go into diagnostics
select no spin by pushing spin speed touch pad
push prewash optionj four timesw within 5 seconds
c:00 will light up
in order to advance to next step
push prewash option 2 times
if it does not enter diagnostics you must replace main control board