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HP LaserJet P2015 Series Printer - Replace the pickup roller (tray 1)
Unplug the power cord from the printer, and allow the printer to cool.
Press the print-cartridge-door button to open the print-cartridge door.
Remove the print cartridge.
After removing the print cartridge, only handle it on the ends.
Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickup-roller cover to release the left retaining tab, and then slide the cover to the left and up.
Failure to slide the cover to the left when removing it can cause the right retaining tab to break.
Press the two black retaining tabs outward until the pickup roller is released from its seat.
Remove the old pickup roller from the printer.
Line up the black retaining tabs in the printer with the grooves in the new pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click.
Do not touch the pickup-roller pad.
Grasping the pickup-roller cover with thumb and forefinger, insert the pickup-roller cover's right retaining tab into the retaining slot.
Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot.
The dev unit (developer) is the part that the ink toner cartridge fits into, one for each colour (K-black, C-cyan, Y-yellow, M-magenta). Two things wear out on dev units, the bearings at each end of the developer roller or the roller itself. The roller is made of metal and is magnetised so a thin film of toner sticks to it, the magnet is recharged by electrical "rubbing" contacts inside the printer as the drum rotates. Gradually the contacts rub away and so the roller loses its magnetism, this will be noticed by an increasing amount of toner being spilled inside the printer. The roller bearings speak for themselves, gradually the roller will become more & more difficult to turn smoothly and so the toner will not be evenly distributed. The only way to fix this is to replace the worn dev units although cleaning the contacts will help to preserve their life.
You need to clean the pinch roller at the back of the printer using a cleaning sheet. These come with packs of Epson Photo Paper and are slightly tacky which removes the paper dust and grime from the pinch roller.
Error code 014 indicates that the cooling fan on the power supply board is not operating when the printer is switched on. Does n't explain the poor print quality though. I suspect it is a worn 2nd BTR roller (the black foam coloured roller inside the rear door). To check this send a coloured print through and press hard against the rear door during printing. If the print quality improves then it is a worn roller, if it doesn't let us know and we'll try something else.
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When printing, as thepaper is being transported up the printer, try pressing the right door panel of the printer firmly with your hand. If the colours are much improved then the printer requires a new Transfer roller.
1. Open the Right Door.
2. Remove the Transfer Roller while opening the shaft holder (white color) levers found at the left and right shaft ends of the Transfer Roller to unlock it. Lift out the roller.
if you look down where the paper feeds there is a roller as you pulled the paper back upwards out of printer you have forced the roller the wrong way you will have to push the roller round by hand it will click and clunk till it goes back into its proper location