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Cannot find tomtom home and I have entered new password and name but keep being told they are not recognised I have an account for recieving tomtom traffic and am connected to mobile phone

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  • maureendixon Feb 19, 2009

    when I try getting the traffic report on my tomtomGO530 it will not accept my email and password I opened a tomtom account earlier but the sat nav refuses to accept the name and password and I cannot find TomTom home to make another account

  • maureendixon Feb 19, 2009

    when I try getting the traffic report on my tomtomGO530 it will not accept my email and password I opened a tomtom account earlier but the sat nav refuses to accept the name and password and I cannot find TomTom home to make another account

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4 Answers

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Hi there!
thanks for using fixya.com!

try to uninstall and install again the program from your pc and here how:

Pls click here: http://discussion.buygpsnow.com/forums/p/998/3106.aspx

thanks! hope it helps you a lot! regards!

Posted on Feb 19, 2009

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Hi,
Please click on the below link and trya ll the troubleshooting steps given:
http://www.tomtomforums.com/tomtom-navigator/13039-cant-get-maps-into-tomtom-home.html


Posted on Feb 19, 2009

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You can download once again the software for tomtom from the website and use it .

Posted on Feb 19, 2009

  • SAM ANDERSON Feb 19, 2009

    Connect your Gps to the pc and download tomtom home from the link below with the latest updates . This solves your problem .

    Link to download tomtom home to pc

    Need further assistance feel free to ask .


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Reset the unit and try again. 

Posted on Feb 19, 2009

  • rockfixya
    rockfixya Feb 19, 2009

    Plug the TomTom into your computer using the USB cable.Click "yes" on the TomTom to connect
    wait for any updates,
    click "Update and Install"
    Click "Done"
    Click "Read Manual"
    This takes you to their website
    Logon with your existing email address and password
    Click "Edit My Profile" 
    On the left are 2 options one to "change email" and another to "change password"

    let me know for further assistance.
    Thanks


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