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Hi,it's obvious from your problem that the particular disc that cannot be viewed on your computer is of a formatt not supported by the windows XP.some DVDs are of low quality which can be viewed practically on any DVD player but as a result of their low quality and the sensitivity of the Windows they are not recognized by your computer.
In as much as other DVDS play on your computer,it means there's no problem with your computer,but an unsupported disc formatt is been trying to be viewed and there's nothing you can do to view a DVD formatt not supported by your computer.please don't be bothered.
Thanks and take care
Sounds like it is your power supply going. I know this sounds way off base. But I have seen it many times. First this happens with the CD or DVD as they have are lower on the list for power allocation than other devices for power. If this is it next the hard drive will stop responding. This has been my experience in these matters. It might be the drive but I would say 70% chance of power supply.30% chance of drive.
Right click My Computer. Left click Manage Left click Device Manager
All hardware should show up here, do you see it? How do you have it connected, USB2.0? Through a hub? Try plugging it directly to the computer through a USB connection you know works. Check the Device Manager again. If you don't see it, its a bad cable or connection. If you do see it but can't access it, try to right click it, then Properties. Upate drivers this way, make sure you have an internet connection, so it can connect to the web.
You may need to format it, this can be done through the Device Manager as well. Check your documentation for proper setup.
I have seen that issue in Vista on a Sony Vaio. I had to uninstall the DVD drive in device manager and let it reinstall. There also maybe a firmware update for the drive to remedy the issue. See if you can boot from a CD or DVD. If you can, then it is a Windows issue.
i think you are going to have to boot into bios and where it shows the boot configuration look to see if there is a cdrom there if not change it so the computer will have the cd rom in there along with the harddrive and the a drive then save it and exit and reboot then the cd rom should be back into the device manager and also under my computer