Question about Canon Pixma MP480 All-In-One InkJet Printer

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My brand new printer is displaying printer error code 5100 and will not print or recognise the ink not sure if this means the ink cartridges are faulty.

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  • Anonymous Mar 30, 2014

    ive brand new inks ....printer not printing .... ???

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That error translates as a "Carriage error"... which means that the printer carriage (the bit that holds the cartridges) is unable to move or similar.

Check you've installed the cartridges correctly and that the grey lever that holds down the printhead, etc.. has been put in the down and locked position.

You may find that you've installed the printhead incorrectly so worth pulling out the cartridges, removing the printhead and then reseating it so the lever goes down to a horizontal position. Then reinsert the cartridges.

If that doesn't solve it the best course of action is to return it and demand a replacement.

Posted on Feb 19, 2009

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