Question about HP ScanJet 5300C Flatbed Scanner

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Hp5300c scanner-can't use HP software on new PC (XP Pro SP3)

I have installed my HP5300C scanner on my new PC (2.66Ghz quad core, 4Gb ram, XP pro SP3) and it works fine with the scanner and camera wizard but when I try to run the HP scanner software (which I prefer to use) the scanner window comes up but just hangs. I have tried uninstalling, reinstalling software, same with drivers from device manager, I've tried v3.0 from the original disc and v3.04 which are the latest drivers, installing software 1st then hardware and visa versa. Each time uninstalling drivers and software fully. Can anyone help?

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Are you using the software from HP? It sucks. If the HP software is not working correctly, then Use the one provided my your operating system works great. Go your Control Panel, Printer and other Hardwares and click Scanners, make a shortcut to your task or start menu and Scan Away. For Faxes, etc. import in outlook or other email client, etc.

Posted on Feb 26, 2010

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Fiteed new quad core CPU and 4gb of Ram, when started up getting no signal detected on the monitor. Can anyone help?


Let's back up a second.

A) What HP model is it? (P/N. Product Number. Back of desktop computer tower)
B) What model number of Intel quad core is it?
C) What are the manufacturer ID number/letters on the ram memory module/s?

I need to know what Northbridge chip is used on the motherboard, to know if it will support the particular Intel quad core you're trying to use.
This I can hopefully obtain from HP Support, by looking at the specifications for the motherboard.

(This technology does not apply to motherboards that support the Intel Core i3, Core i5, Core i7, and Core i9 processors)

The Northbridge chip is part of the motherboard chipset.
So aptly named, because on a desktop computer motherboard it sits to the 'North', for one.
(Under the Processor)

[ Chip and Chipset are slang terms for I.C.
Integrated Circuit,

http://en.wikipedia.org/wiki/Integrated_Circuit

The Northbridge chip handles the faster capabilities of the computer.
It handles the Processor, Ram Memory, and High-speed graphics.

AGP and PCI-Express are high-speed graphics technology.
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The Southbridge chip handles the slower capabilities of the computer.

Motherboard Diagram;

http://en.wikipedia.org/wiki/File:Motherboard_diagram.svg

List of Intel Chipsets, and more specifically the one's that can handle Intel quad core processors,

http://en.wikipedia.org/wiki/List_of_Intel_chipsets#Core_2_chipsets

Secondly;
Make sure the Ram Memory you installed is Compatible.
If the motherboard supports 4GB of ram, make sure it is in the correct ram slots if using two sticks of ram, or four sticks.

There HAS to be a ram memory module ('Stick') in Slot 1. (DIMM 1)
EACH ram memory slot has a Maximum Amount.

For example if there are 4 ram slots, and the Maximum Total Amount of ram memory is 4GB, each ram slot may have a maximum of 1GB.
It may, or may not be that you can use Slot 1 and Slot 2, and use two 2GB sticks.

Third:
Always go slow when upgrading.
Install the Processor first, boot the computer up, see how it works.

THEN shut the computer down, unplug from power, observe Anti-Static Precautions, and install 2GB of ram memory.

Works?
Install the other 2GB.
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Fourth:
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Post back in a Comment.

Regards,
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1 Answer

Can I make my HP5300C Scanjet operate on windows 7


Use windows7 Prof or Ultimate
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Working in XP-mode
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It is clear why HP does not advise this simple procedure.
Just because they did not present any clue triggered me to try it once more.
Jan Wondergem

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Does it show up in your hardware profiles? What does it say on details when you right click the scanner? When you installed the driver, was it before your plugged in the USB? You may have to uninstall and reinstall it again, this time use the one from HP's website with any patch if applicable.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=sj664en&lc=en&cc=us&dlc=en&product=58381&os=228&lang=en
If you have successfully used it in the past, follow the install prompts and restart.. instead of using the products software, use Windows included scanning program which is much better than the proprietary one designed by HP. As long as you have the proper driver installed your system will know how to apply it.

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