Question about HP ScanJet 5300C Flatbed Scanner

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Hp5300c scanner-can't use HP software on new PC (XP Pro SP3)

I have installed my HP5300C scanner on my new PC (2.66Ghz quad core, 4Gb ram, XP pro SP3) and it works fine with the scanner and camera wizard but when I try to run the HP scanner software (which I prefer to use) the scanner window comes up but just hangs. I have tried uninstalling, reinstalling software, same with drivers from device manager, I've tried v3.0 from the original disc and v3.04 which are the latest drivers, installing software 1st then hardware and visa versa. Each time uninstalling drivers and software fully. Can anyone help?

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  • 28 Answers

Are you using the software from HP? It sucks. If the HP software is not working correctly, then Use the one provided my your operating system works great. Go your Control Panel, Printer and other Hardwares and click Scanners, make a shortcut to your task or start menu and Scan Away. For Faxes, etc. import in outlook or other email client, etc.

Posted on Feb 26, 2010

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Can I make my HP5300C Scanjet operate on windows 7


Use windows7 Prof or Ultimate
Install XP-mode
Working in XP-mode
Install the sj664 HP software.
Though the USB device HP5300C can be found, the HP scanning software will not yet find the scanner. Because the scanner is shared between W7 and XP.
On the XP-mode taskbar disconnect the USB device HP5300C.
Then start HP Precisionscan and the scanner will function as before.
It is clear why HP does not advise this simple procedure.
Just because they did not present any clue triggered me to try it once more.
Jan Wondergem

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1 Answer

HP5300C Cannot Find Scanner message from PrecisionScan SW


Does it show up in your hardware profiles? What does it say on details when you right click the scanner? When you installed the driver, was it before your plugged in the USB? You may have to uninstall and reinstall it again, this time use the one from HP's website with any patch if applicable.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=sj664en&lc=en&cc=us&dlc=en&product=58381&os=228&lang=en
If you have successfully used it in the past, follow the install prompts and restart.. instead of using the products software, use Windows included scanning program which is much better than the proprietary one designed by HP. As long as you have the proper driver installed your system will know how to apply it.

Feb 25, 2010 | HP ScanJet 5300C Flatbed Scanner

1 Answer

Using HP 5300C scanner with Windows ME for years.


Are you still on ME? Might be time to step up to XP or vista, nevertheless, try this.. works great on my XP pro and Vista with some tweaking, but straight forward with XP Pro. Good luck! Does it show up in your hardware profiles? What does it say on details when you right click the scanner? When you installed the driver, was it before your plugged in the USB? You may have to uninstall and reinstall it again, this time use the one from HP's website with any patch if applicable.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=sj664en&lc=en&cc=us&dlc=en&product=58381&os=228&lang=en
If you have successfully used it in the past, follow the install prompts and restart.. instead of using the products software, use Windows included scanning program which is much better than the proprietary one designed by HP. As long as you have the proper driver installed your system will know how to apply it.

Jan 05, 2010 | HP ScanJet 5300C Flatbed Scanner

1 Answer

Scanner twain driver will not install


Dear sir,I am sory for your problem.Please format your oparating system i mean you install new windows.some times optical driver did not read properly data cab file,So hardware driver is not support properly.Windows xp SP3 is not complite version some messing.
Thanks You are success
Tareq

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1 Answer

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go to control panel and start using the scanner from their it may work

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1 Answer

Unable to scan using HP Scanjet 3200C in Win XP Pro


Hi Shantala,

HP advises that, on some systems, the scanner hardware may get into an error state that will keep the scanning software from finding the 3200c ScanJet. If your scanner still isn't found after installing this driver and software update, please follow the directions below:
  1. Unplug the power cable from the 3200c ScanJet.
  2. Unplug the parallel cable(s) from the 3200c ScanJet.
  3. Shut down the PC and wait for ten seconds.
  4. Plug in the power cable to the 3200c ScanJet.
  5. Plug in the parallel cable(s) to the 3200c ScanJet.
  6. Power your PC on.
If you still have the problem, uninstall the driver from device manager, and download and run this .exe file version of the driver instead.. and if necessary, repeat the above steps..

ftp://ftp.hp.com/pub/softlib/software4/sj648/sj-1436-3/sj648en.exe

Hope this helps

Chris (ziraffa)

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1 Answer

Hpscanjet 5300 software problem


I'm sure SJ664EN.EXE is just the installer. Once installed there may be several applications, with one of their files named HPPRSCAN.EXE, just look in the Windows programs menu for HP.

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i read somewhere it was SP3 causing the problem and to uninstall it if you can. I tried and it didn't work so the computer broke down a few weks ago and the idiots installed the wrong OS. they put on xp home instead of xp pro and the scanner is working. just wondering if, when i put xp pro back on will it still work.

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1 Answer

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This looks like a CCD failure. Can the image be corrected in the PC software Which image editor are you using?

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