Question about HP ScanJet 5300C Flatbed Scanner
I have installed my HP5300C scanner on my new PC (2.66Ghz quad core, 4Gb ram, XP pro SP3) and it works fine with the scanner and camera wizard but when I try to run the HP scanner software (which I prefer to use) the scanner window comes up but just hangs. I have tried uninstalling, reinstalling software, same with drivers from device manager, I've tried v3.0 from the original disc and v3.04 which are the latest drivers, installing software 1st then hardware and visa versa. Each time uninstalling drivers and software fully. Can anyone help?
Are you using the software from HP? It sucks. If the HP software is not working correctly, then Use the one provided my your operating system works great. Go your Control Panel, Printer and other Hardwares and click Scanners, make a shortcut to your task or start menu and Scan Away. For Faxes, etc. import in outlook or other email client, etc.
Posted on Feb 26, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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