Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

3 Answers

Sandisk Cruzer 1GB drive suddenly not working

I've used this Cruzer drive for years without trouble... ever since removing the U3 software. I use it to move data between my home MacBook and my work Dell.

Last night, it was plugged into my MacBook, and as I turned my macbook a little, I knocked the cruzer against something. It slid sideways in the USB slot enough that MacOS gave me the "Drive Unsafe Removal" message.

Neither I, nor the Genius at the local Apple store could help. It doesn't even show up on my MacBook under USB devices under system profiler, and my work PC doesn't recognize it either. Mac's Drive Setup software doesn't see it either.

We suspect the file system got dorked. Any ideas?

Posted by on

  • micha8s Feb 28, 2009

    I haven't tried every utility out there, but no utility I tried recognizes the usb device. It just doesn't show up.

  • Des Mc Mar 03, 2009

    I used my 2 GB flash drive this morning and it was working fine when i was getting ready to get off i ejected it and wait for the box to appear and pulled it out of the drive.

    When i arrived at school how ever my flash drive was not working on any of the computers. I plugged it in and the light would not come or anything.


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DO NOT panic! Try this: restart your computer and plug your USB in again(this helps to clean the buffer), see if you drive can be recognized.

If you still can't access the data inside, try this data recovery program Wondershare Data Recovery. Get the program here,

Mac Data Recovery (Mac OS version)
Windows Data Recovery (Windows Version)

Take care - Before those items are recovered, stop saving more files to the USB in case the file data are overwritten!

Posted on Feb 08, 2011

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Cannot find specified file

Posted on Feb 28, 2009

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You might try to use a recovery product that is designed to restore deleted files or files from a reformatted USB key. Search on "USB Flash Drive Data Recovery" in Google and find a free trial utility. A good utility will not damage your key's data in any way.

Posted on Feb 20, 2009

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My computer was worked on recently and now it will not allow my San Disk Cruzer USB Flash Drives with U3 security to load. The error code says" U3 Launchpad will not launch due to missing one of its c


Repair a U3 Flash Drive U3 Smart Drives are USB flash drives from SanDisk preloaded with smart applications that run directly from the drive. With smart applications such as Firefox and Skype installed, users can run these applications on Windows computer without installing and setting the applications up on the computer itself. According to the SanDisk website, it is possible for the file system on U3 flash drives to become corrupt or for other disk errors to occur. SanDisk provides two possible solutions for repairing a U3 Smart Drive that prompts an error message or is unresponsive when plugged into a computer. b> Repair File System on Drive that Prompts Error Message b> Launch Windows Explorer by clicking on the "My Computer" or "Computer" icon on the desktop. Right-click on the drive letter for the U3 Smart Drive. Select "Properties" from the pop-up menu that appears. Click the "Tools" tab in the Properties window that opens and click "Check Now." Check the check boxes next to "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors" listed under Check Disk options. Click "Start" to repair the file system on the U3 Smart Drive. Once the Check Disk procedures are complete, check to see of the drive is working properly. b> Repair Unresponsive Drive b> Plug the U3 Smart Drive into a different Windows computer. If the drive works on the computer, proceed to the following steps. If the drive is unresponsive on other computers, it is malfunctioning and should be returned to SanDisk or the place of purchase. Disable password protection on the U3 Smart Drive by clicking "Disable Security" in the U3 Launchpad window and entering your password to confirm. This may allow the drive to be accessed on the original computer. Update the U3 Launchpad software. Click "Status & Settings" in the Launchpad window and choose "U3 Launchpad Settings" and "Check for Software Updates." Allow the system to check for updates and follow the provided steps to update the software if an update is found. Eject the U3 Smart Drive by clicking on the "U3" icon in the system tray and selecting "Eject." Plug the drive into the original computer to see if it's working.


Remove U3 From a Cruzer Micro Drive b> USB flash drives (thumb drives) offer people a portable, high-capacity alternative to carrying floppy disks and emailing files to themselves. Some drives include a software suite with features that include quick navigation and other functions. U3 makes a software suite that offers navigation and software installation functions. For some, this software is useful, and for others, it's a nuisance. Removing the U3 software from your Cruzer requires bit of effort and some technical know-how. Insert the drive into the USB port of your computer. Back up any important data on the drive at this time. Open the U3 software manually if it does not automatically launch. Click the "Settings" option, which is displayed on the right side of the menu, second from the top. A context menu will pop out; select the "U3 Launchpad Settings" option from the context menu. Click on the "Uninstall" tab located on the left side of the "U3 Launchpad Settings" menu. It is the second tab from the bottom. If you do not see the "Uninstall" tab, go back to the first page and click "Help and Support." The "Uninstall" option will be displayed prominently in the "Help and Support" menu. Close any other open windows or running programs. An "Uninstall U3 Launchpad" button will be displayed in the "Uninstall" menu. Click it to uninstall the software from your device. The area on the drive where the U3 software is stored will be rendered blank. Stop the device by clicking or right-clicking on the device's icon in your system tray. A context menu will pop up and display the option "Safely Remove Hardware." Click that box to "stop" your USB device for safe removal. Remove your drive and then reinsert it to check that the U3 software has been uninstalled. If it has, your device is now ready for use. If it has not, repeat Steps again. If the Uninstall utility is not available on your drive, or the previous steps did not delete the software, download the appropriate uninstall software for your computer (.dmg format for MAC and .exe for PC; see Resources for links). http://mp3support.sandisk.com/downloads/cruzer-utility-mac.dmg Follow the steps provided when running the utilities to remove the U3 software.


b>Get Rid of U3 SanDisk Program b> SanDisk is a company that manufactures flash storage devices. Most flash drives do not come with any extra software installed. However, SanDisk drives come with U3 Launchpad software. This software provides a graphical user interface (GUI) that allows you to access different areas of the file system. It resembles the Start menu of the Windows operating system. You may, however, not want the U3 Launchpad installed because it automatically launches every time you plug your drive in. You can remove this software without the use of any third-party application.

http://kb.sandisk.com/app/answers/detail/a_id/2550 Insert your SanDisk flash drive into the USB port of your computer. Allow the computer a moment to recognize the drive. Click the U3 icon in the system tray. The system tray can be found in the lower right-hand corner of the screen. Click on "Settings" located in the right-hand column of the U3 Launchpad. Then select "U3 Launchpad Settings." Click the "Uninstall" link on the left side of the window. This should be second to last button displayed. Click the "Uninstall U3 Launchpad" button that will appear in the middle of the screen. Click "Next" to continue. Click "Yes" when asked whether you want to restore the data after the U3 Launchpad is removed. Clicking yes will allow you to save your data. If you click "No," all of your existing data will be deleted. Click the "Format" button. Hope this helps. If all of this fails Contact scan disk http://www.sandisk.com/about-sandisk/contact-us.aspx

Dec 28, 2012 | HP Computers & Internet

1 Answer

Want to remove U3 software and completely wipe SanDisk Cruzer Micro flash drive.


Try using a tool like Rufus http://rufus.akeo.ie/ to format the drive to its full capacity. There are links on the page to other usb utils.

Feb 07, 2012 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

1 Answer

Describe your 2GB Cruzer Micro USB Flash Drive (SDCZ62048A10) Hard Drive Problem my cruzer data loss


For SanDisk flash drive to save the data, use software, U3 Launchpad. This program is used to saved data, repair damaged firmware, and firmware updates.

If you use the operating system
Win XP, download the software from here SanDisk Support
Win 7, download the software from here SanDisk Support
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Hope it helps

Sep 17, 2011 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

1 Answer

My SanDisk 1gb flash drive says i only have 1 try left at trying to unlock it. I didn't even know i had locked it. Can you please Help?



This will get the drive back, but you WILL lose the data. If you need the data. I do not know the answer. Repost your question to go to Sandisk site below


'.............U3 smart drives come preinstalled with the U3 Launchpad which emulates the Windows OS start menu, and controls program installation and hence facilitate the portability of software. However, if you would like to use the USB flash drive or memory key as a pure normal USB mass storage device, or you don't use operating system that U3 supports (i.e Windows XP and Windows 2000 operating systems), or you simply feel that U3 Launchpad and applications have bugs such as unable to eject due to locked files in use, consent on privacy and automatic installation of U3 software and pop-up etc, you can uninstall and remove the U3 Launchpad from the USB storage device.


To remove and delete the U3 Launchpad, you need to download U3 Launchpad uninstallers or U3 Launchpad Removal Tool that remove the U3 Launchpad and re-configure the USB drive to be a single mass storage USB drive. Currently, U3 Launchpad uninstallers are only available for and must be run on Windows XP or Windows 2000 machine. When uninstalling, the U3 smart drives USB device has to be plugged in with U3 Launchpad running.


U3 Launchpad Removal Tool for SanDisk USB U3 devices can be downloaded here, http://u3.sandisk.com/


WARNING: U3 Launchpad removal is irreversible. You won't be able to install U3 again. Beside, backup your data before begin uninstallation process as ALL data will be erased.


UPDATE: It's impossible to reinstall U3 LaunchPad........."


Thanks for using FixYa - a 4 THUMBS rating and POSITIVE TESTIMONIAL is really appreciated for the FREE answering of your question.

Feb 12, 2011 | SanDisk Cruzer Micro 2GB USB 2.0 Flash...

1 Answer

SanDisk Cruzer Micro 4GB USB 2.0 Flash Drive My Drive is Empty How Do I Get U3Smart The Drive To Factory Settings. My Model is SDCZ6-4096A10 SN# BH0701l5B


According to Scandisk:

As of October 1st 2009, SanDisk started shipping the Cruzer Micro (SDCZ6-XXX) product line without the U3 software pre-installed on the device.

During the transition period, there may have been a small number of devices that were packaged in older packaging that states the device includes the U3 software. If you purchased one of these devices and would like to use the U3 software, please download and install it.

http://kb.sandisk.com/app/answers/detail/a_id/4425/kw/SanDisk%20Cruzer%20Micro%20USB%20reset%20factory%20settings/r_id/101834

Jan 14, 2011 | SanDisk Cruzer Micro 4GB USB 2.0 Flash...

1 Answer

Not working


As of October 1st 2009, SanDisk started shipping the Cruzer Micro (SDCZ6-XXX) product line without the U3 software pre-installed on the device.

During the transition period, there may have been a small number of devices that were packaged in older packaging that states the device includes the U3 software. If you purchased one of these devices and would like to use the U3 software, please download and install it.

Oct 14, 2010 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

2 Answers

SanDisc cruzer micro won't format


Is this one of the cruzers with the slidey USB connector, and what's called "U3"on it that loads automatically?

If so, you should not need to format it as such, but if there is a lot of the U3 software on it, that can bog up the drive with unnecessary data. You can also remove the U3 software altogether, however, this is a permanent solution - make sure you will not ever want this functionality from your drive first before you remove the U3 software.

Jan 01, 2009 | SanDisk Cruzer Micro MP3 Player

1 Answer

SanDisk Error


try removing the launch pad program,

this can be done thru the software available from the sandisk HERE
You can get it back again if you want.

after you have removed the launchpad, the data will still be there in teh disk.

try inserting it again thru windows without launchpad, if it still shows error then there is no other way you have to format it... but if it works,, restore the data and then install launchpad with this software if you want.

Apr 06, 2008 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

1 Answer

Data recovery


Because it formats the device, if the restore option didn't work then it sounds like bad news. I would recommend searching your pc for the images just in case the U3 uninstaller cached them somewhere during the process.

Feb 17, 2008 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

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