Question about Washing Machines
The washing machine will niot spin or aggitate
There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.
It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.
First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.
As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.
With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.
A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.
As always - before attempting any repair, UNPLUG THE UNIT!
When clothes are wet at the end of a cycle, check these:
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.
First of all, unplug your washer. You will need to remove the console in order to get to the lid switch. The washer may have release tabs under the console at each front corner. Simply slide a putty knife straight in from the front at each corner and push in while lifting up. You should feel the release tabs push in and the console will pop up. If not equipped with this type of console, you may have a console that has removable end caps. They can be removed by gently prying up on the top of them from the rear on each side. You may have to use a small screwdriver for this. The caps should pop right off. Once removed, you will need to loosen a screw under each cap. Once you have the console loosened, carefully lift it up and lay it back over the rear panel of the washer in its resting position. Be careful not to damage the small plastic hinges that hold it in place. Now you will need to perform the following steps:
1. Under the console you will find the lid switch connector. Unplug the switch from the connector.
2. There will be two brass colored clips. You will need to remove these to remove the machine casing. Place a flat blade screwdriver straight down into the opening on top of the washer and into the groove of the clip. Push the screwdriver away from you while holding into the groove and the clip will release.
3. Open the lid of the washer and place your hand under the front rim of the opening (DO NOT grab the wash tub). Now pull the case from the frame by lifting from the back first.
You do not have to remove it all the way from the frame, just enough to gain access to the switch. All there is to the switch is a couple of screws holding it in and a ground wire. It's a pretty easy repair job. Some models will have the switch located on the right-hand side of the lid rim opening, while other models will have the switch located on the left-hand side near the lid hinge.
Once you've completed your switch installation, make sure you get the case back on the frame correctly by following these steps:
1. While looking down through the lid opening, place the front lip of the machine case UNDER the washer frame and start leaning it back onto the frame. There are four small cleats that must fit into four slots on the case or the washer will vibrate. Make sure the frame is seated properly, lean forward from the front of the washer, grasp both sides of the rear panel and pull towards the case. The rear panel should be seated and flush with the casing before inserting the retaining clips.
2. Insert the brass-colored clips into the slot on the washer rear panel first, and then push straight down into the opening on the top of the washer with some force. If you have the case seated correctly, the clips will snap back in.
3. Make sure you plug the connector from the console back into the lid switch receptacle BEFORE you reassemble the console. This is easy to forget.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Sep 13, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 11, 2014 | Kenmore 387780 series 80 Washer Motor
Sep 14, 2011 | Kenmore 24032\24036 Top Load Washer
Feb 13, 2011 | Washing Machines
Dec 30, 2009 | Kenmore Washing Machines
Jan 23, 2009 | Kenmore 22422 Top Load Washer
Jan 18, 2009 | Kenmore 15944 Top Load Washer
May 21, 2018 | Asko W6461 Front Load Washer
May 21, 2018 | Zanussi Washing Machines
255 people viewed this question
Usually answered in minutes!