Question about HP PSC 2410 All-In-One InkJet Printer

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Though color cartridge is full, it will not print any color

This printer is basically brand new and both cartridges are full, i have been looking all over and haven't been able to find a solution. please help if you can!!!!!!! thanks so much.

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Your inkjet nozzles may be clogged. Try using warm distilled water and Q-tips to gently clean both the print cartidge surface and the area where it mates up to the print carriage. Allow to air dry, reinstall the cartridges. It should automatically run a cleaning cycle and a test page when power is turned back on. Good luck.

Posted on Mar 01, 2009

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