If your camera is fairly new, it should have a usb port on it as most new digital cameras do. If so then when you plug it into your pc, the pc will open up a shared directory from your camera and you should be able to drag and drop the pictures over.
If not then if you have an external sd card then you should be able to remove the sd card and put it in a card reader on the pc and when you do, the windows os will show the sd card as another drive and you can pull the pictures across that way.
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Hi found a manual for PhotoShop Elements 10 here: http://help.adobe.com/en_US/photoshopelements/using/photoshopelements_10_help.pdf
It is a pdf file which can be saved to disk for future reference and contains (page 53) a paragraph below: "Prefer Adobe Camera Raw For Supported Raw Files Ensures that all the supported raw files are opened with Adobe Camera Raw instead of other software. Select this option if you have added other plug-ins to Plug-Ins folder"
It may be that you have to load the relevant plug-in in order to load these files, or load this plug-in before attempting to load the RAW file.
Hope this helps
The CR2 suffix means that the picture was taken in the RAW file format, a proprietary format. This requires that the images be processed by a software conversion to be 'readable' by the computer. The EOS Utility software that came with the camera will work, as well as a number of third-party software packages. GOOGLE "raw file conversion Canon digital rebel" to see the options.
The other option is to take your photos in JPEG format (not RAW). Your computer can 'read' any JPEG format image.
Are you using the camera to upload the photos? I recommend that you get a SDHC reader(USB) and copy the files off of the SD card onto your harddrive. it is a common problem that RAW images cannot be read by windows or certain programs. Photoshop CS3 and later are able to read and open the RAW images from this camera if your "camera raw" portion of adobe is current. it is good practice anyway to load your photos directly from the SD card. I had a G9 since it first came out and now i have a G10--i have never even attempted to upload from the camera. don't let this discourage you from shooting RAW because it is the primary reason in my opinion for owning a G9 or G10. Let me know if this does not answer your problem...dj
Hi If you bought your camera (400D) new it would have come with RAW conversion software on a disk. You can start by installing this. To get the photos off the camera you should be able to plug it in vis the USB cable that came with it. The better way would be to buy a card reader. This is a lot quicker, save on battery wear and tear, or save you plugging in the power.
Alternative software would be to buy Adobe Photoshop Elements for the RAW processing. This is a good start for most people.