Question about Sony Televison & Video
Twice in the last 24 hours my Sony has shut down with no ability to turn it back on. I tried switching AC outlets to no avail. I finally pulled the cord completely and went to get my multimeter to do some troubleshooting only to find the battery dead. As I went back to the tv and connected the cord I heard a click in the tv and it started working again. I then watched tv for about 2 hours and fell asleep. When I awoke the tv was turned off again. It remained off overnight and I was unable to turn it on in the morning. I then disconnected the cord for about 5 minutes and reconnected it. The tv turned on again. This tv is only 7 months old. What is going on? My Sony KCD (KDF-46E2000) TV turns on and off, and even turns back on again by itself. It is not covered by warranty. Any ideas?
Sony TVs come with a one year warranty on parts and labor. Call Sony at 1-800-222-SONY They will find a local company to service this product.
These TVs have a self-diagnostic screen that a tech can access to help solve the problem. Your problem could be any number of things including the fan(s) stopping, the ballast board failing, Q-box issue or none of the above.
Posted on Feb 19, 2009
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Posted on Jan 02, 2017
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