HP Compaq 610 T5870 156  WH248UTABA (WH248UTABA) PC Desktop Logo
shaun birmingham Posted on Feb 27, 2013
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Having trouble connecting to internet - HP Compaq 610 T5870 156 WH248UTABA (WH248UTABA) PC Desktop

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Brian Sullivan

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  • HP Master 27,725 Answers
  • Posted on Feb 27, 2013
Brian Sullivan
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Wireless or Hard wired ethernet ?
You will have to open up your network connections Click start control panel network connections this may vary depending on your operating system look for local area connection if you see a red x or a yellow exclamation or question mark ! ? you will need to update or install the driver or it could be firewalled. Make sure your antivirus program is not blocking the internet connection. If you are trying to connect through a modem/router you it should have come with a disk then you might have to connect the usb lead to your modem to get a connection then Click start control panel administration tools computer management device manager scroll to network adapters should see a yellow question ? exclamation mark ! or a red X right click install drivers. The driver might be on the disc supplied by your ISP internet service provider or the motherboard disc You only need to check the BIOS if you cant install the driver Make sure you Ethernet/internet is enabled in bios restart your computer during the boot up process you will see on your screen a certain key to press to enter set up (BIOS) press and hold that key to enter bios using arrow keys navigate to integrated peripherals look for SiS On Chip Pci Device press enter scroll to SiS 10/100m press enter make sure its "Enabled"ima Click start type cmd press enter you will be in DOS mode type in ipconfig press enter you will see all of your internet connection details type in your default gateway adress into your internet search should read something like 10.0.0.138 or you could download one cnetdownload.com on the homepage you will see a search bar type in the ethernet controller freeware you want/need Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC http://download.cnet.com/realtek-rtl8168-8111-pci/3000-2112_4-99235.html http://download.cnet.com/network-drivers/3150-2112_4-0-1-4.html i device arrows key scroll to nstalled.

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Why the Alexa Won't Connect To Wi-Fi network and Shown As Offline?

Don't worry buddy, I am here with the best solutions to take you out of this trouble. You just have to follow the guideline that is underneath shared with you.

Check The Distance: If you are unaware of this then it would be our pleasure to let you know that there should be at least a gap of 3 to 4 feets maintained in between the Alexa and the router.

Placing devices too close or too far from the actual distance may lead to Internet problems. So, kindly make sure that the distance should be properly maintained.

Remove The Obstacles: If there would be any object in between your devices then it may definitely cause trouble to the Internet to pass. So, to not face the instability of the Internet you have to clear all the barriers that come across your devices.

OTHER OPTION: I understand that sometimes it would be difficult to remove the objects. So, you can replace the devices if you can not remove them.

We hope that after doing this will help you to overcome Alexa won't connect to Wi-Fi.

Check The Placement: There are some mistakes that most of the Alexa users made and hence troubleshoot with Internet and Alexa offline issues. Let's checkout those flaws-

  • You have to ensure that the router should be placed 4 to 5 feet above from the level of the floor.
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Reconnect The Internet: If you are still facing the same issue then might be possible that the Internet is not connected with your device. Some of the time it happens that the user connects the network with the gadgets but due to natural clashes it would not connect with the device.

There is nothing to be afraid about as it happens some of the time. To fix this issue all you have to do is to just reconnect the Internet. While reconnecting kindly enter the correct password. Before confirming, recheck the password.

Reboot The Device: It is nothing but an internal issue that is causing problems to you. You just disconnect the Internet and press the switch off button. Wait till the lights do not go off on Alexa, after that unplug the power cord wire.

Lets count 1...2...3...4...5...6...7 and there you have to plug the wire in. Press the button to turn on Alexa. Wait till Alexa won't set up itself.

Kindly connect it with a strong Internet connection and after that give any command to Alexa. Hopefully, Alexa is no longer saying "I am having trouble connecting to the Internet" Means Alexa Having Trouble Understanding.

We are glad to know that the steps mentioned here will be useful to you to overcome your problem. Now, you can easily get full access to Alexa without any problem.
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