Question about HP DeskJet F4280 All In One Printer InkJet

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Even thought there is NO paper jam, I still get an error message:

The printer has no paper jam. Even after attempting ALL commons solutions as outlined on the web-page the "resume" light continually flashes. Nothing is clearing the error and when I add paper, it flows through about 3/4 way and the same message appears & printing stops.

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  • brandonruggl Feb 25, 2009

    I am having exactly the same problem as you are, it even does it without paper in the printer. I am on tech chat with someone, but they don't seem to know what is going on

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I hope the following helps.

I was trying to get my son's new F4280 printer set up ... and could never get an alignment page to print. Lot's of loud clunks and scary mechanical sounds ... but no printing of the aligment page. We did get 2 test pages to print ... but eventually nothing would print. The attached computer said that the cartridge cradle could not move.

I tried pulling the cartridges ... and the printer had problems moving the cradle to where I could pull the cartridges ... but it eventually got there.

Still didn't print. Still complained about the cartridge cradle not moving.

I opened up the front panel to look more closely ... and eventually saw that the cradle seemed to be running into something at the back.

Behind the cradle, on the left side, is a narrow ribbon cable ... looks like a piece of white paper. Surrounding this cable is what I assume is a ferrite core ... a dull dark grey band that goes around the cable. This band had come loose and the cradle was hitting it as it went by.

I turned off the printer and used a butter knife to gently push the core around ... and saw that it had a place to which it could snap-in.

After that, the cradle could move.

At this point, I can't say it's fixed ... but I was able to print the alignment, the noises have lessened, and I've printed a "real" page successfully.

I offer this in case it might help others.

MikeB in Tacoma.

Posted on Jun 28, 2009

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Please try this solution :

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Feb 19, 2009

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