Question about Kenmore 24032\24036 Top Load Washer

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My washing machine spins but will not agitate

My washing machine will spin, but it will not agitate what do you think I need.

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  • TOSKman Mar 11, 2009

    Hi, great post, same just happen to me this morning. Spin but no agitate, I can turn the auger both ways, no problem. Is it easy to tell by looking that the dogs are dead?

  • TOSKman May 11, 2010

    Ok, found the set screw at the bottom on the side, removed agitator and see a big nut, looks like a special tool is needed, S#*T!

  • TOSKman May 11, 2010

    I just removed the top of the agitator but don't see a nut :-(




  • TOSKman May 11, 2010

    BTW it's an Maytag, does this still apply?

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  • Expert
  • 188 Answers

Turn the agitator (auger) by hand. It should work like a ratchet (turns one way, locks the other way). If it spins both ways, you need to replace the agitator dogs (funny name, I didn't make it up).
This can be done by removing the top cover off the agitator and removing the bolt that holds the agitator to the drive shaft. Then remove the top section, flip it over and replace the dogs (small white plastic pieces). Reassemble in reverse manner.

If the agitator dogs are ok, you may need a gearcase (transmission).

Posted on Feb 19, 2009

  • charmking30 Jan 10, 2011

    this help me a lot and i must say thanks

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6 Suggested Answers

  • 2 Answers

SOURCE: GE profile washing machine won't agitate it spins out, drains,

Pull the agitator out and check the drive collar splines.If you have the model I think you have just pull straight up on the agitator. Once removed you will see the drive collar with a 7/16 head bolt,remove it and pull off the collar.First before pulling it off spin it if splines are stripped it will spin freely.

Posted on Apr 15, 2009

onthejob5130
  • 640 Answers

SOURCE: Kenmore 80 series top load washing machine won't agitate or spin

defective motor coupling,,replace..onthejob

Posted on Jan 24, 2009

BIKER T
  • 909 Answers

SOURCE: spin cycle is off balance washing machine is

i dont believe it is the agitator per say. Assuming this problem has just started and doesnt have transportation bolts still attatched. Two conditions cause the imballance. 1)(if unit is a top loader) Check if all 4 shock absorber springs are well lubricated and not sticking. 2)A more involved problem which often happens, Underneath the washer, is the drive motor. on the motor, is a round pulley. this pulley needs to come off and strip further until you see a long spring. If it is not broken, clean it up using a solvent and a rag. reassemble and test. (if spring is defective, it will slip instead of grip on a spin cycle.

Posted on Sep 17, 2009

  • 1937 Answers

SOURCE: My washing machine (Kenmore 70 Series) does not spin

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is a description of how to release the console for access to the pins.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.


http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main

agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Posted on Jan 12, 2010

  • 1 Answer

SOURCE: Admiral Mega 22 Plus-Heavy Duty-2 speed Washing Machine

After spinning it does not release the water

Posted on Aug 04, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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Pull the agitator out and check the drive collar splines.If you have the model I think you have just pull straight up on the agitator. Once removed you will see the drive collar with a 7/16 head bolt,remove it and pull off the collar.First before pulling it off spin it if splines are stripped it will spin freely.

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Not too sure! However I think I am on the right track. Let me know please

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