Question about HEWLETT-PACKARD Hewlett Packard Compaq Presario SR1130NX PC Desktop

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Mouse won't work on Presario

Even changing the mouse using different USB ports for mouse doesn't fix it

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Does the I/O area at the back of the computer, have a PS/2 port?

http://en.wikipedia.org/wiki/PS/2_connector

Suggest try using a PS/2 to USB adapter,

http://www.directron.com/diusadfrusbf.html

For additional questions please post in a Comment.
Regards,
joecoolvette

Posted on Feb 27, 2013

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Posted on Jan 02, 2017

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If your computer has Windows XP or later your computer should automatically install generic drivers for it so that it works. So if that's the case and it still doesn't work then try changing the battery in the mouse, or plug the wireless adapter for the mouse in a different USB port.

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Hello,

This should be pretty easy to fix. I have seen this many times before. Here's what to do:

Go into device manager and expand 'universal serial bus controllers'.

Start at the very bottom, and start deleting the usb root hubs one by one. You will lose your touchpad control at some point, as the touchpad is actually a usb device. One of thwo things will happen.

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Some mouses stop responding if you do not use it for a few minutes. This is usually a battery saving feature. Usually all you got to do is use the scroll button to reactivate the mouse by scrolling up or down. This will bring the mouse back to life. When you change the ports you are actually doing the same thing (reactivating). Also check whether battery needs changing.

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Mouse pointer has stucked on prisario c 500 Lalptop


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You could also do a system restore back to when it worked.

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MOUSE WILL NOT WORK


You haven't said what kind of mouse you have or whether it used to work.
I'll offer some suggestions for the most common problems:
If it used to work but now doesn't, try a system restore back to when it did work.
If that doesn't work--are you using a wireless mouse? If so, are the batteries fresh and are they inserted correctly?
If you are using a wireless mouse, have you pushed the little "connect" button on the bottom?
You haven't said, but is the other mouse a wireless one or a USB mouse? If your USB mouse doesn't work, try another USB port. If you go into the device manager, do you see a "human interface device" or a "mouse" listed? If so, it will tell you the system recognizes the device. If that is missing, there is a good chance the mouse is dead.

Oct 31, 2011 | Computers & Internet

1 Answer

I cannot get my keyboard or my mouse to work with my dell computer. what can i do?


Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

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please assure the number of port USB in setting properties with your plugin the your lap top.
edy_bubat_4.jpgif doesn't changed, you can email me....

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1 Answer

Mouse freezes


Is it wireless mouse or usb? or serial connector? if its usb mouse try to use different usb port and check the status, if its wirless it will be connection or battery problem, try to charge it, if its serial connecter try change the mouse . Or use the keyboard port for mouse and see the difference. if all this not work let me know so i can show you the windows steps in order to fix it.

Best regards

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

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