Question about Maytag Neptune MAH5500B Front Load Washer

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My washing machine turned itself off and won't come back on.

I overfilled my washing machine and it turned itself off before the first spin cycle...it is full of water and the door is locked and it will not turn on at all. I tried to unplug it and then plug it back in, but that didn't help. I tried restarting the cycle, but even when it is plugged in the digital reading is off as though the machine is not getting any power. What can I do?

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You will need to have a technician diagnosis your washer as it could be several things that may be causing the machine to shut off.

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Posted on Feb 19, 2009

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Posted on Jan 02, 2017

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1 Answer

Oko 72630. Why is it stuck on rinse cycle?


Could be several reasons:
- Selected the "Night cycle" program (means standing with the drum full of water, reason: too much noise in the spin cycle)
- Set to the "Rinse hold" (means standing with the drum full of water, reason: wrinkles on the clothes)

According to your description I think that this is not a failure otherwise error E20 will be appears on display.

Once the washing programme has come to an end, END illuminates on the programme progress display.
If RINSE HOLD was selected, the display beside the START/ PAUSE button flashes.
1. After a rinse hold, the water must first be pumped out:
- Either press the START/PAUSE button (the water is pumped out and the washing is spun according to the completed programme;
After the START/PAUSE button is pressed again, the spin speed can still also be changed during spinning), or
- Turn the programme selector to PUMP OUT and press the START/PAUSE button (the water is pumped out without spinning),or
- Turn the programme selector to SPIN or SHORT SPIN and press theSTART/PAUSE button (the water is pumped out and the washing is spun or gently spun).
At the end of this programme step, the END indicator will illuminate.
2. Open the door.
As soon as the DOOR indicator lights up green, the door can be opened.

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The float on the water level shut off valve is probally stuck and not telling the washer that its full and to turn off the water. once thats fixed it will probally cycle normally. Try it on half load and see if the water stops at the correct spot.

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Hello
Welcome to fixya.
I'm Huuum and happy to assist you,


You said, your washing machine overfilling.
please give us more information .

What is the manufacturer and model number of your problem washer?


Thank you

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Wash.machine won't spin


Door lock switch # 131763245 if everything else is working fine this should fix the problem. It shorts out between the motor control board and the door lock from emptying the cycle and spinning. Try running your machine on drain/spin and see if it drains and tosses clothes and then stops with no spin. If that happens then it is your door lock.switch. Easy to replace by yourself and costs $65.00

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