Question about Helio Ocean Cellular Phone

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HI. Dear sir or madam: I just bought a new Helio ocean from ebay, and i cant insert my sim, send a message, call somebody, or even use the phone browser. How can i solve this problem? I really need your help, because I worked for 100 dollars and i don't want to waste it. PLEASE REPLY IF YOU GET THIS. Sincerly, Abriel Blanca

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Did u sign up for a service plan?
There is no SIM card slot for the Ocean, there is a slot for a memory card to store pictues and files, but not for a SIM card. You will have to call virgin mobile/helio to start a service plan or get an unlock code to use it with MetroPCS or another CDMA provider.

Posted on Jul 23, 2009

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1 Answer

Can I sell a helio ocean with a blank scree? If so, to who and where?


you could sell it on ebay for spares or repair or any sites like mazuma.com buy phones even though there not fully working

Sep 26, 2010 | Helio Ocean Cellular Phone

1 Answer

CANT SEND MESSAGES


Your phone is fine.

You need a new sim.

Older sims aren't up to the demands of newer handsets anymore so they brought out more powerful and higher voltage sims.

Go to your local mobile phone shop and explain your problem to them and they should be able to sort you out a new sim. :)

Jul 16, 2010 | Nokia 5530 XpressMusic Smartphone

1 Answer

Can i flash helio ocean 2 to cricket


as long as its does not have a sims card it should be flashable to crickety

Feb 10, 2010 | Helio Ocean Cellular Phone

3 Answers

Helio Ocean. Stopped sending pic messages. Tries, then pops up "Couldn't send message. Try again?" Repeatedly.


hi there,

I was having the same issue and here is what I learned:

I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com

Jan 03, 2010 | Helio Ocean Cellular Phone

1 Answer

Not recieving pictures helio ocean


I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com

Jan 02, 2010 | Helio Ocean Cellular Phone

1 Answer

Can I use the helio ocean for cricket service or is this a scam???


youll have to find someone with a helio account to activate or "switch" the phone for you. from there on, once you have access to the dialling, do as instructed by your phone company.

May 12, 2009 | Helio Ocean Cellular Phone

4 Answers

Flashing a helio ocean


It can NOT be fully flashed. I used to work for cricket. You will not get anything but calls and text. that is it. If you receive or try to send a pic message it will scrable your flash and your phone will start to power off automatically when you try to use it! You have an option to disable pic messaging, but as I discovered today, if you send an MMS from a cell phone instead of an SMS it will do the same thing, scramble your flash and your phone will power off after being on for a few seconds. Shop around for a Motorola Z6M. Great features for a cricket phone. OR the LG EnVY is a great phone to flast to cricket. It has the keyboard and I have NEVER had and issue with a FULL flash on that one. Happy hunting, try craigslist.org

Oct 15, 2008 | Helio Ocean Cellular Phone

1 Answer

How to unlock helio ocean?


no..you cant unlock it at all..your just going to have to get a cricket or boost..OC phone have a locking on the web and pic java program to were fly genie is unaccessable..

Oct 14, 2008 | Helio Ocean Cellular Phone

5 Answers

Text messages


have you tried a hard reset? remove the battery, let it sit for a minute and start it up again.

Feb 14, 2008 | Helio Ocean Cellular Phone

1 Answer

Nobody can hear me when I am on the phone


this is a known problem with the helio ocean. call customer service and let them know your ear piece is not working anymore and they will send you another one in the mail.

Jan 05, 2008 | Helio Ocean Cellular Phone

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