My Wing just keep going from the T moble screen to the Windows Mobile screen. I tried soft reset but the problem continues

You need to do a hard-reset. This will erase your added content (third party programs stored in phone memory, notes store in phone memory, etc.)

You must press the reset button while pressing the left and right soft-buttons at the same time. You need your stylus or something small enough to press the recessed button next to the volume control. Once you press the reset button, keep holding the soft buttons it is reset. The display lock should be gone... as well as everything else you put on it.

Hope this helps,
Bill

You can factory reset it. But unless your contacts are on your SIM card you will lose everything. However, if you are able to use your phone at all you can run a backup program like PIM backup to save all of your goodies.

Anyway, here's how to set it back to factory (a.k.a. Hard Reset)

1. Both of the top soft keys down at the same time
2. While still holding the soft keys, press the "reset" button on the side of the phone. (you'll need to use your stylus)
3. It will bring up a black screen with text asking you to confirm. Press the "send" key to confirm.
Voila, there you go.

By the way this procedure is kind of odd hand placement so it may take a few tries to get it completely.

Let me know how it works for you.

The T-mobile wing,which won't make a sound anymore. You'll wanna back up your content to your PC using the software provided. Active Sync Window 6.0. You can dowload it from www.htic.com/activesync for free. Just connect via USB cord. Once that is all backed up, do a hard reset.
aster Reset for a HTC Pocket PC: Warning: Performing a Hard/Master Reset will remove all of your data (settings, files, 3rd party applciations, etc.) from your device and will only reload the Windows Mobile Software and components. The method for Hard Resetting/performing a Master Reset on HTC devices can vary by model. Below are the instructions for the most common method. If these steps do not work for you, consult your user manual or contact your wireless carrier for additional assistance.

• With the device powered on, press and hold the Left and Right Soft Keys.
• Whilst holding the Left and Right Soft Keys, perfrom a Soft Reset on the device by inserting the stylus into the reset hole.

Turn off your mobile and then pull out the storage card, Restart your device, it should work now !!!

you need to do a hard reset. this will reset the phone but it will also delete all memory

!- hold the two soft key(upper right and left key on keypad under screen)
2- while holding soft keys, insert stylus rset hole next to charging port on bottom of phone.
3. you will be given option screen to clear memory

try a soft reset.......if this does not work.......then a hard reset, BACK UP FILES BEFORE HARD RESET.......if none of this helps then back to HTC service center it goes.

Do a backup with PIM Backup and them hard reset the phone (Factory default)

To hard reset the wing: Hold both soft keys down while hitting the reset button with your stylus (the little hole on the side). Should bring up a black screen with some text. Press "send" key to finish process.

*Note it takes a couple of tries to get all of the buttons pressed together. May not work first try.

You can do a hardware reset of the phone. To do this hold the two soft keys in the front of the phone while depressing the reset button on the side. The rest button is located at the bottom of the volume level slider on the left hand side of the phone. You will need to stick a pen or something in there..The two soft keys are directly on the front of the phone right above the "ok" button and windows button.

It is very important that you do that all at the same time.. Release the "reset" button while still holding the two soft key buttons. After a couple seconds a black screen will appear telling you that it will erase everything..Just accept and that's it

Hold down both soft keys (both above the send and end key's) and use the stylus to push the reset button in between the volume key and micro sd slot. Then the screen will turn on and tell you something to the extent of press "Send" to perform a factory reset. Hit send, and your good to go.

While holding down the soft keys insert the stylus into the side of the phone (small hole on left hand side) should bring up a prompt to say if you continue you will reset your device....if you can get to setting there is a clear storage option, both master reset device. Good luck..