Question about Acer Aspire 3690-2196 Notebook

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I cant download music or use instand messaging on my laptop

I have an acer laptop and wireless internet. i can sign into msn and go on websites, but i cant send messages on msn, i cant download music and i cant use instand messaging on any websites. does anyone have any ideas? thanks

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  • markford434 Feb 19, 2009

    im sorry i havent got a clue what software ive got, i have no idea what im doing really! i jus have a wireless router and it wont let me do certain things. i have checked my internet options and the privacy is on medium, somebody told me if it was on high that might be why, but it wasnt.

  • markford434 Feb 19, 2009

    thanks for your help but i dont get anything blocking it with antivirus. any other ideas at all? i can send 1 or 2 messages in msn and then after tht it stops letting me send a receive messages completely

  • sparvik May 11, 2010

    What firewall Software do you use, if it isn't the original how did you remove the last one?

    Plus the obvious is Live Messenger installed?


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It could be do to an add-on. You can reset IE setting on the advanced tab of internet properties found in the control panel. If that doesn't do it you can disable add-ons one by one in the manage add-ons section found underneath the tools menu in IE.

If you have more than one anti-virus on you computer all sorts of unexpected things can happen.

If you know that you have changed the anti-virus in the past than download and run the clean up tool for any previous anti-virus programs.

Posted on Feb 21, 2009

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When you try to send or download, look at the bottom tool bar. It is blocking because of your virus protection. Just right-click on that bar and click "allow"..


Posted on Feb 19, 2009

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