Question about Kenmore Elite 45986 Front Load Washer

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Kenmore HE3 Front Loader Washing Machine tumbler

The washing machine is making a clunking noise. The drum is intact with the two springs on the top and the two shocks on the bottom. The problem is when you open the washer door the metal basket that spins seems to have become disconnected from the drum it rides in. Any ideas?

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  • dain123 Mar 21, 2009

    i can't find the plastic tumbler arm that goes inside the drum of a kenmore HE3T.  seems like an easy replacement.  Mine broke off.



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The metal basket (inner basket) has a broken spider (these are the support brackets that hold the basket to the bearing shaft). The inner basket will need to be replaced and the front and rear shell of the drum may also need to be replaced depending if any other damage has been done. It's a big job, about 2 hours for a good tech.

Posted on Feb 19, 2009


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Either one of your springs have broken at the top of drum.
Or the dampers under the drum have failed.
Possibly both.
You can get to your top springs by removing lid.
Dampers access is via the underside.
Remember to disconnect power and water before opening up machine.


Please dont forget to vote if you liked my answer


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