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I was on Fixya Premium and began to chat with a person, then got disconnected and I dont know how to reconnect.

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Once disconnected you cannot reconnect. Just one of the few flaws here at FixYa. I'm certain that you can start another chat-session with another representative since you never got your problem resolved. If you need to setup this chat-session or you want a refund feel free to contact FixYa billing at: premium.support@fixya.com

Posted on Feb 19, 2009

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Hi

have a look into your email, most of the time when a disconnect happens you receive a email that includes instructions on how to get another chat session.

If you don't have instructions and you can't seem to get a new chat session automatically by just going to www.fixya.com

I suggest you email premium.support@fixya.com for help with the issue.

Posted on Feb 19, 2009

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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Hey again,

no, we don't get any notification of it, most of the time I also miss out on those.

not much we can do about it..You can look on the account statements page and see if the chat session is rejected by customer, then he has had another chat session.

I think they are working on improving the system, right now, we have to live with it.



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